AI Engineer (Senior/Staff)

Location: New York, NY or Miami, FL (Hybrid On-site)
Company Stage of Funding: Seed-stage
Office Type: Hybrid
Salary: $180,000 – $240,000 + Competitive Equity
Visa: Sponsorship available (including transfers and O-1 support)

Company Description

Our client is building an AI-native IT operations platform designed to proactively detect, investigate, and remediate enterprise IT issues before they disrupt users.

The platform acts as an intelligent operational graph across enterprise infrastructure — integrating data from MDMs, vulnerability scanners, ticketing systems, and internal tooling to power autonomous AI investigation and remediation agents.

This is an opportunity to join an extremely early-stage, high-conviction team building the intelligence layer for modern IT operations. The company has already secured enterprise design partners at publicly traded companies and is backed by top-tier investors and operators from companies like Palantir, Datadog, and Google Gemini.

The role offers deep ownership over production AI agents, evaluation systems, retrieval and reasoning pipelines, and customer-facing AI workflows.

What You Will Do

Build and own production AI investigation agents that diagnose and remediate enterprise IT issues

Develop query agents that translate natural language into structured semantic queries

Build evaluation frameworks, metrics systems, and feedback loops for production AI systems

Design and maintain retrieval and reasoning pipelines across complex enterprise datasets

Work with multi-source enterprise data including ticketing systems, MDMs, scanners, and operational tooling

Ship production-grade AI agents and workflows used directly by enterprise customers

Develop scalable LLM-powered systems with strong reliability and observability

Use AI coding tools such as Cursor, Claude Code, and ChatGPT extensively in daily workflows

Work directly with enterprise design partners to understand operational pain points and rapidly ship solutions

Own systems end-to-end from architecture through production deployment

Contribute to AI infrastructure, agent orchestration, evaluation quality, and reasoning pipelines

Operate in a highly autonomous, fast-moving engineering environment

Collaborate closely with founders, engineers, and customers

Help shape the long-term AI architecture and product direction

Ideal Candidate Background

2–8 years of software engineering or AI engineering experience

Strong production AI agent development experience

Experience building and shipping AI systems as part of a core product

Strong Python engineering skills

Experience building on top of LLMs in production environments

Strong understanding of AI evaluation systems, metrics, and failure modes

Experience with retrieval, reasoning, or agentic workflows

Experience operating in high-growth startup environments

Strong ownership mentality and product instincts

Comfortable working directly with customers

Strong communication and collaboration skills

Experience integrating AI coding assistants into daily workflows

Comfortable operating autonomously with minimal structure

Willing to work hybrid onsite in NYC or Miami

Strong Signals

Experience at AI-native or enterprise AI companies

Experience building production AI agents at Series A+ startups

Founding engineer or ex-founder background

Strong opinions around AI evals, reliability, and production failure modes

Experience with agentic workflows and autonomous systems

Deep usage of Cursor, Claude Code, v0, or similar tooling

Experience building customer-facing AI products

Strong product engineering intuition

Experience with enterprise AI systems or infrastructure

Experience with retrieval-augmented generation and semantic systems

Evidence of rapid ownership and career progression

Top-tier CS school background

Active side projects or involvement in the AI ecosystem

Strong startup intensity and execution velocity

Ability to rapidly prototype and ship AI systems

Compensation and Benefits

Base salary: $180,000 – $240,000

Very competitive equity package

Direct ownership over core AI product systems

Work alongside a highly technical founding team

Opportunity to shape the intelligence core of the platform

Exposure to large-scale enterprise AI infrastructure challenges

Fast-moving startup with significant market opportunity

Clear path toward technical leadership and organizational influence

Work directly with enterprise customers and design partners

Backed by experienced investors and operators from top AI and infrastructure companies

Visa sponsorship and relocation support available

Why Join

This is an opportunity to help build autonomous AI systems for enterprise IT operations at the earliest stage of company formation.

You’ll own production AI agents, evaluation systems, retrieval pipelines, and reasoning infrastructure inside a highly ambitious AI-native startup targeting a massive enterprise market.

If you want deep ownership, rapid product velocity, customer-facing AI systems experience, and the opportunity to shape how AI agents operate inside enterprise environments, this role offers exceptional scope and leverage.