AI Product Manager

The Role

Telecom is a $2 trillion industry where high margins have let manual processes and poor experiences persist. Gigs is here to change that—starting with our customers, then the industry at large.

You’ll build and deploy technology to replace manual work with secure, compliant automation. The role calls for deep operations and product experience in complex, regulated, global markets, plus fluency with the latest AI tools.

We’re looking for a technical leader with great product instincts, a high bar for quality and craft, and the drive to build and lead a team that redefines how people experience telecom.

What you will do

• Partner with our customers and internal teams to identify high-impact opportunities for automation


• Work hands-on with LLMs, AI Agents, and third-party tools to rapidly prototype and validate ideas before shipping at scale


• Own quality, ensuring AI outputs meet or exceed human-level CSAT


• Build and lead a high-performance team dedicated to developing and scaling production-ready AI solutions and infrastructure


• Build foundational technology (e.g. MCP) to allow AI agents to work seamlessly with Gigs


• Measure and communicate internally and externally about the impact of automation at Gigs

What we are looking for

• A builder with a track record of shipping products that reached broad adoption


• Hands-on AI experience delivering production products with the latest tools (MCPs, LLMs, RAGs, AI agents)


• Strong product sense and bias for action—knowing when to go deep and when to move fast


• Excellent written communication and executive presentation skills


• Familiarity with great API design and a deep understanding of Gigs’ role in telecom

Bonus points if:

• You have experience building internal tools for operationally intensive businesses


• You have a proven ability to build and lead high-output teams


• You have experience founding a company or taking products from 0→1


• You have basic coding background