Airline Safety Management System (SMS) Specialist

Airline Safety Management System (SMS) Specialist

Location: Denver, CO 
Employment type: Full-Time | On-site 
Salary: $58,394 - $77,508

 Application deadline: November 29, 2026, at 11:59 p.m. MT 

What Will You Be Doing?

The Specialist, Safety Management System (SMS) is responsible for the oversight of the Frontier SMS and will coordinate efforts with assigned departments across Frontier to implement SMS policies, procedures, and practices and will assist the Manager of SMS Compliance in interfacing with regulatory authorities and obtaining approval on Frontier’s SMS.  Three SMS Specialists are required to ensure appropriate compliance, each with subject matter expertise in a different airline functional area – Technical Operations, Customer Service and Inflight.

Essential Functions

• Assist an assigned management team with SMS processes including coordinating efforts of Frontier department interfaces to maintain the overall SMS (40%)


• Audit SMS compliance and report findings to the SMS Manager (10%)


• Assist the SMS manager and department management with development of continuous improvement efforts, documentation of processes, procedures, and controls of Frontier’s SMS and maintain policies and procedures in an SMS manual (20%)


• Plan, coordinate and conduct appropriate SMS training for assigned organizational teams (10%)


• Assist in performing SRAs and maintaining the SMS database (10%)


• Interface with FAA on approval of elements of the SMS or corrective actions that must be taken to ensure Frontier’s SMS is compliant with regulations (5%)


• Prepare SMS status updates for the Frontier leadership team (5%)

Qualifications

• Bachelor’s degree in aviation, aviation safety, aviation management or related field or equivalent combination of education and work experience preferred


• 3 to 5 years’ work experience at a Part 121 air carrier required

o   Technical Operations Specialist – 1 to 3 years’ experience in Technical Operations/Maintenance capacity and A&P Certificate preferred

o   Customer Service Specialist – 1 to 3 years’ experience in an airline customer service or ground handling (above or below wing) capacity preferred

o   Inflight Specialist – 1 to 3 years’ experience in an Inflight capacity preferred

·         Experience in SMS and auditing preferred

·         Operational experience preferred

Knowledge, Skills and Abilities

• Knowledge of Federal Aviation Regulations and ICAO ISARPs


• Knowledge of Safety Management System requirements, policy/program development, risk management, safety assurance, safety reporting, and safety promotion


• Excellent writing skills, including manual writing, report writing, and correspondence with government agencies


• Ability to make formal presentations, including advocacy of cultural change, to large and small groups


• Ability to instruct in a classroom setting


• Working knowledge of employee reporting software


• Proficiency in Microsoft Office Suite, including database and spreadsheet programs


• Ability to perform statistical analysis and audits


• Ability to travel up to 10%

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction:  The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

·         None

Workplace Policies 

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.  

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.  

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.  

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.