Job Description - Airport Operations Representative II - Landside
Purpose of Job The purpose of this job is to assist in managing the airport’s day-to-day operations in accordance with Federal, State and Local regulations and policies to ensure the safe and efficient movement of passengers.
Essential Duties and Responsibilities The following duties are normal for this job. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned: Responds to emergencies and coordinates their resolution while providing updates to executive staff. Must be adaptable to performing under minimal stress when confronted with an emergency. Communicates effectively and exchanges information in a professional and positive manner with customers, tenants, airport employees and other staff members. Works extensively with TSA on a daily basis to ensure the safe and efficient movement of passengers through the airport’s security checkpoints. Provides operational expertise and is responsible for interacting and maintaining positive relationships with other departments and airport stakeholders. Performs daily checks of the airport’s terminals, concourses, parking lots, curbsides, airport access roadways and other airport facilities. Prepares and presents various reports and documents including daily logs and reports for incidents, complaints, maintenance requests and regulatory compliance issues. Assists with the management of several airport contracts. Job requires working shift work to include weekends and holidays. May be subject to hold over and recall for emergencies, including inclement weather.
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