AIT-TSS Classroom Support Technician (26-27AY)

Responsibilities:

• Maintaining the operational readiness of classrooms AV/IT equipment


• Provide support in conducting regular tests of the AV equipment in all classrooms and conference room spaces.


• Provide reports on any major issues in classrooms that need to be addressed.


• Provide onsite support services when users need immediate help in classrooms.


• Keeping track of the equipment inventory in classrooms.


• Assist in the replacement of equipment.


• Perform basic repairs as needed.


• Learn and demonstrate best practices for creating documentation.


• Help with various to-dos and office tasks as needed.


• Other duties as assigned.

Qualifications:

• Strong customer service and communication skills.


• Aptitude for audio-visual (AV) equipment and information technology (IT).


• Ability to write documentation for hardware and software procedures.


• Excellent writing, verbal, and organizational skills.


• Strong attention to detail.


• Comfortable with web conference technology (O365, Teams, etc.).


• Being able to lift up to 25 lbs.

Preferred qualifications:

• Someone who can drive a campus vehicle.


• Previous experience with AV equipment, sound systems, or computer hardware in a school or church setting. 

Pay Range: $15-$16/hour