Alliance Relations Manager - Zoho

About Us: Zoho produces cloud-based solutions for small, medium, and large businesses. Over the past 25 years, our portfolio has grown from a single online word-processing tool to a comprehensive suite of apps that covers an industry-leading range of use cases. With 60+ products on offer—and even more in the pipeline—Zoho is a powerful, integrated business management system.

Zoho isn't your average tech company. Privately held and deeply committed to solving problems through global collaboration, our organization believes in experimentation, iteration, and following your instincts. With US headquarters in Austin, TX and global headquarters in Chennai, India (as well as offices in Silicon Valley, Mexico, Singapore, Japan, China, and the Netherlands) we work across time zones, continents, languages and cultures to share Zoho's message with stakeholders, employees, and users on six continents.

Job Summary: 

We are seeking a highly motivated and relationship-focused Alliance Relations Manager to join our team and drive the success of our strategic partnerships. Reporting to the Director of Strategic Growth, you will be responsible for the day-to-day management and growth of our key alliances, ensuring mutual value and long-term collaboration.

 Responsibilities: 

• Relationship Management: Serve as the primary point of contact for assigned strategic partners, building and maintaining strong, trusted relationships.
  
• Partnership Activation & Onboarding: Facilitate the smooth onboarding and activation of new partnerships, ensuring alignment with Zoho's and the partner's objectives.
  
• Joint Business Planning: Develop and execute joint business plans with partners, identifying areas of collaboration and mutual growth.
  
• Performance Monitoring & Reporting: Track and analyze partnership performance metrics, providing regular reports and insights to stakeholders.
  
• Collaboration & Communication: Foster effective communication and collaboration between Zoho's internal teams and partner organizations.
  
• Problem Resolution: Proactively identify and resolve any issues or challenges that may arise in partner relationships.
  
• Opportunity Identification: Identify and explore new opportunities for collaboration and expansion within existing partnerships.
  
• Contract Management: Ensure compliance with partnership agreements and manage contract renewals.
  
• Partner Enablement: Provide partners with the necessary resources, training, and support to maximize their success.
  

 Qualifications: 

• 5+ years of experience in alliance management, partner relations, or account management.
  
• Proven ability to build and maintain strong relationships with external stakeholders.
  
• Excellent communication, interpersonal, and negotiation skills.
  
• Strong project management and organizational skills.
  
• Ability to work independently and as part of a team.
  
• High level of empathy and cultural sensitivity.
  
• Proficiency in CRM software and Microsoft Office Suite.
  
• Experience with contract management.
  
• Ability to work in a fast-paced environment.
  

Compensation/Benefits:

Permanent employees are offered competitive pay and a full suite of benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.

To ensure compliance with federal and state employment eligibility laws, all candidates must possess the legal right to work in the United States at the time of application. This includes: being a U.S. citizen, being a non-citizen with authorized work status, or holding a valid work visa that does not require sponsorship by Zoho for a visa status or renewal. Zoho is unable to offer sponsorship for this position for work visas, including but not limited to H-1B visas.