Alumni Affairs Manager (Immediate Opening)

Alumni Affairs Manager

College

Role Mission:

IDEA Public Schools is seeking an Alumni Affairs Manager to join the National Alumni Affairs Team to support the work of to & through college goals by coaching and developing a cohort of undergraduate students. Managers of Alumni Affairs support students through one-on-one coaching, virtual macro and micro-outreach, connections to college campus resources, financial literacy knowledge building, and personalized & tailored programming for college graduation undergraduates.  

In addition, managers analyze undergraduate performance data to improve effectiveness of college retention & completion, design logistics & campaigns around FAFSA, class registration, orientation, summer transitions, and alumni events. They also develop and execute re-enrollment campaigns and coach students around re-engaging with college, driving students to graduate with their degrees. Finally, Managers will utilize various platforms for communication, including email, social media, and text message communication with students and parents, ensuring all students are successfully making undergraduate progress towards degree attainment.

Location:

This is a full-time remote position based in Texas with preference given to candidates who live in Austin, San Antonio, the Rio Grande Valley, or who are willing to relocate.

Travel Expectations:

This role will require up to approximately 25% travel annually. Typically, this will look like travel for team quarterlies with occasional bi-weekly and/or monthly travel to college campuses for on-site student engagement, student programming, and graduation success coaching.  

What You’ll Do – Accountabilities

Essential Duties:

• Coach and develop ~700 persisting alumni and ~300 stopped out student cohort to ensure high persistence, graduation, and overall academic success.  

• Develop and execute strategic campaigns utilizing micro and macro communication, and personal coaching around FAFSA/TASFA, class registration, academic probation, scholarship opportunities, and campus resources. 

• Design and lead a campaign to support students with appeals, financial aid, and Give Me 5 (i.e., our internal alumni funding scholarship) process. 

• Engage in a comprehensive data analysis to improve college readiness, identify priority student outreach, and design campaigns around the lifecycle of a college student. 

• Develop and coordinate interactive workshops such as the Digital Pre-College Institute and College Logic Sessions, to help students build adaptability, resiliency, and promote persistence through college and in life by closing freshman transition knowledge gaps. 

• Distribute behavioral nudges and alert to 100% of cohort based on the life cycle of a college student to support alumni success and college persistence. 

• Analyze data sets, individual graduation plans, higher ed trends, and research to build a comprehensive plan for coaching & managing students towards degree progression and completion.  

• Develop and maintain accurate and up to date data trackers for 2000+ alumni, identifying factors that would impact a student’s persistence and timely graduation. 

• Develop and create a strategic communication plan by analyzing data and higher ed trends to identify students with earned college credit who would benefit from re-enrollment.  

• Strategic data informed outreach to stopped out students to let them know about resources, manager availability, and steps to re-enroll. 

• Build and steward relationships with key stakeholders at universities and colleges to bolster student support at partnership universities. 

• Create alumni engagement scope & sequence for assigned student cohort inclusive of touchpoints, supports, programming, and/or in the field college visits in pursuit of college completion goal attainment.  

What You Bring – Competencies

Knowledge and Skills:

• Experience utilizing data to inform strategic approach 
• Excellent organizational, communication, and interpersonal skills 

Required experience:

• Education:  Bachelor’s degree 
• 3-5 years of professional experience 
• Experience with Salesforce 
• Experience with Emma, Microsoft Suite, Signalvine SMS Texting 

Preferred experience:

• Higher education, consulting, marketing/sales, non-profit management, and/or development/fundraising experience 

• License or Certification: student success coaching certification 

Physical Requirements:

• Ability to sit at a desk for prolonged amounts of time  

• Ability to lift up to 20 pounds at times  

• Ability to complete periodic travel required for meetings, observations, trainings, and conferences  

• Ability to set up for events 

• Ability to communicate with others to exchange information

What We Offer:

Compensation & Benefits:

Salaries for people entering this role typically fall between $68,800 and $79,900, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA 

At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values