American Regional Training, Instructor

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as an Instructor in our American Regional Training Department. The primary responsibility of the position is to provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees. The successful candidate will have a minimum of one year of airline experience, familiarity with Microsoft Office Suite, and excellent communication skills. This position will report to the Manager, Training Resources. 

Essential Duties:

• Provide a quality classroom product to our students, who include managers, agents, and supervisors from the stations, as well as vendor employees

• Teach core training to include QIK Sabre, Net Tracer, Ramp – Eagle Ground Operations Manual (EGOM), and Complaint Resolution Official (CRO), Jetbridge, Transfer Assist

Job Qualifications and Competencies:

• One (1) year of airline experience

• Ability to work independently, set and meet own deadlines

• Ability to work well with all levels of management and support staff

• Excellent verbal and written communication skills

• Familiarity with Microsoft Office Suite

• Ability to work a flexible schedule

• A MANAGER’S RECOMMENDATION LETTER IS REQUIRED

Preferred Qualifications:

• Knowledge of QIK, Sabre, and airport environment

• Prior teaching experience in a corporate environment

• Bachelor’s degree in related field 

Work Environment:

• Standard office environment, use of telephones, computers, and other office equipment

• All shifts including weekdays, weekends, nights, holidays, and/or irregular shifts

• Limited travel required

Physical Requirements:

• Occasional lifting to 25 pounds

• Long periods of standing or speaking

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.