Analyst Clinical Systems

Position Summary:

The Clinical Systems Analyst provides day-to-day support for clinical information systems and technologies across Florida Urology Partners, working under the supervision of the Director of Clinical Systems supporting EMR functionality, reporting, workflow optimization, staff training, and key operational initiatives. This role is responsible for troubleshooting identified issues, maintaining reports and tracking logs, supporting onboarding and training materials, and assisting in the improvement of workflows and overall operational efficiency. The position also contributes to quality initiatives, system audits, optimization projects, and interdepartmental communication to ensure accurate and efficient process execution.

This is not a remote position - this is an in-office position located in Tampa near the airport.

Principle Accountabilities:

• Provide front-line support for EMR and other clinical systems (e.g., Epic, eClinicalWorks)
• Assist with troubleshooting basic system issues and escalate, as needed
• Support system updates, testing, and minor configuration changes
• Develop and Run reports (Epic, BI, Qlik, Slicer Dicer, etc.)
• Maintain and update tracking logs for key metrics (no-shows, cancellations, call volume, etc.)
• Assist in preparing dashboards and leadership reports
• Maintain training materials (tip sheets, quick guides, workflows)
• Support onboarding of new staff with system basics
• Assist with organizing educational content (Teams folders, shared drives)
• Assist with data collection for quality initiatives and chart audits (KPIs)
• Observe workflows and identify opportunities for improvement
• Support standardization efforts (e.g., documentation practices, scheduling workflows)
• Provide support for ongoing projects (implementations, optimizations)
• Track tasks, timelines, and follow-ups
• Coordinate communication between departments when needed

Professional Experience:

• At least 2 years of prior healthcare experience required in a similar or closely related role.
• At least 2 years of prior analytical experience, required.

Education:

• Bachelor’s Degree, required
• Lean Six Sigma or PMP Certification, preferred

Software:

• Proficiency with Epic EMR system (required)
• Proficiency with eClinicalWorks (preferred)
• Adeptness at Business Intelligence (BI) tools (i.e. Qlik, Tableau, etc.), required

Physical Demands:

• Must be able to sit for 8 hours per day.
• Must be able to lift 25 lbs.

This job description in no way states or implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel. Other duties may be assigned to meet business needs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics