Analyst I, Product

I. Job Summary

Under supervision, the Product Analyst I supports Business, Product, Digital, and Project teams in delivering product enhancements, continuous improvement initiatives, and strategic business objectives. The role assists with product and business analysis activities including discovery, requirements gathering, backlog support, stakeholder engagement, documentation, testing coordination, and process improvement. The Product Analyst I works closely with Product Owners, Project Managers, business stakeholders, and Digital teams to develop foundational product and business analysis skills while contributing to product delivery and continuous improvement efforts across the Product organization. 

II. Essential Duties and Responsibilities
 

Product Intake and Discovery

• Support intake discussions and discovery activities with business stakeholders. 
• Assist in documenting business needs, opportunities, pain points, desired outcomes, and success metrics
• Assist with gathering information needed to evaluate proposed enhancements and initiatives.
• Support coordination activities with business, product, digital, and finance partners

Requirements, Backlog, and Product Support

• Assist with stakeholder interviews, discovery sessions, and requirements workshops.
• Document business requirements, user stories, acceptance criteria, process flows, and supporting artifacts.
• Support backlog refinement activities and maintain documentation in approved work management tools.
• Assist with requirements reviews and stakeholder feedback sessions.
• Support backlog maintenance activities and identification of incomplete or aging work items.
• Assist with User Acceptance Testing (UAT) planning, coordination, documentation, and business

Delivery and Stakeholder Engagement

• Partner with Product Owners, Project Managers, Digital teams, and business stakeholders to support project and product delivery activities.
• Assist with communication between business stakeholders and Digital teams. • Support issue resolution activities by gathering information, documenting concerns, and tracking follow-up actions. 
• Participate in meetings and document key decisions, actions, and outcomes.
• Maintain documentation repositories and ensure project and product artifacts remain current.

Continuous Improvement and Product Enablement 

• Support development and maintenance of templates, standards, and best practices.
• Participate in continuous improvement initiatives and process enhancement efforts. 
• Support product planning, prioritization, and roadmap activities as assigned. 
• Promote adoption of Product Team standards and ways of working.

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree in Business Administration, Information Systems, Computer Science, Project Management, Engineering, or related field, or in lieu of degree,
• High School Diploma or GED (accredited) and four years of relevant experience
• No experience in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

B. Preferred Qualifications 
 

• Bachelor's Degree in Computer Science, MIS
• 2 years in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this on-site position is $ - $ . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus. 

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.