Animal Welfare Advocate

Kitsap Humane Society

Animal Welfare Advocate (AWA)

40hrs week 

Job description

The AWA is a compassionate animal lover and team-player who has solid customer services skills, good attention to detail and the ability to prioritize tasks. This position plays a key role in supporting all departments including Animal care, Admissions & Behavior, Customer Service, and Foster. 

Primary responsibilities include:

• Provides kennel cleaning support for all animal types including cats/kittens, dogs/puppies, small animals, birds, livestock, and reptiles.
• Perform adoption counsels, reviews animal records and completes paperwork to process adopted animals out. 
• Respond to email and phone inquiries from the public. 
• Assist customer service staff with promoting adoptable pets, including writing bios, taking photos and videos, making promotional posters and other displays.
• Assists other departments as assigned by shelter management.
• Provide dog walking support on scheduled walking shifts as needed.
• Administer vaccines, microchips and other treatments for animals in the care of KHS
• Handle animals of all breeds, ages, sizes, and temperaments. While most interactions are with dogs and cats, staff must be comfortable interacting with all animals, including livestock, fowl, small animals, reptiles, birds and more. 
• Other duties as assigned.

The ideal candidate will:

• Be hard working and efficient and a team player
• Be a fast learner who retains new information easily.
• Have experience and be comfortable in handling cats and dogs of all ages, breeds, sizes, and temperaments. 
• Have demonstrated customer service experience and skills, including positivity, tact and sound judgment.
• Be outgoing and comfortable talking with members of the public. 
• Be able to apply good judgment and decision-making skills on a wide variety of issues regarding Kitsap Humane Society policies and procedures.
• Have experience working with Microsoft Office, email and mobile devices.
• Be able to communicate respectfully and effectively with people of all backgrounds.
• Be positive and open minded towards progressive animal welfare strategies and policies.
• Be able to understand and implement oral and written instructions.
• Have reliable transportation, a valid driver's license, and clean driving record.
• Be flexible around our scheduling needs. This position requires that you work one weekend day, and some holidays.
• Ability to lift 50lbs or more unassisted.