APAC Consumer Product Solutions Specialist

Netflix is one of the world\u0027s leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.\n\n## Role Overview\n\nAs the APAC CP Operations \u0026 Solutions Specialist, you will be a key driver of operational excellence for the Consumer Products team in the region. \n\nReporting to the Operations Solutions Manager, you will bridge the gap between external partners and internal cross-functional teams (Legal, Commercial, Accounting) to ensure the seamless execution of business workflows. \n\nThis role is ideal for a systems-thinking professional who can manage asset and data pipelines while consistently identifying opportunities to improve internal efficiency and partner engagement.\n\nLocation: Seoul, Korea OR Tokyo, Japan\n\n## Key Responsibilities\n\n## 1\\. Partner Operations\n\n * Onboarding \u0026 Success: Lead the end-to-end onboarding and training for external partners and agents on internal tools such as commercial operations, asset management, and pitch decks.\n\n * Compliance \u0026 Accuracy: Support partners in navigating reporting templates (royalty, forecast, product) to ensure data accuracy and reduce recurring errors.\n\n * Operational Support: Act as the primary point of contact for resolving partner system issues and for answering questions about our systems and workflows.\n\n * Ongoing Management: Ensure partners are aware of, and comply with, key milestones related to financial and creative reporting.\n\n\n\n\n2\\. Internal Workflows\n\n * Process Improvement: Partner with cross-functional teams to identify operational gaps and design workflows that bridge them.\n\n * Workflow Training: Guide APAC cross-functional users through the adoption of new global workflows and tools.\n\n * Partner Insights: Collaborate with APAC commercial teams to source data related to partner \u0026 product performance and partner timelines.\n\n\n\n\n3\\. Content \u0026 Asset Workflow Management\n\n * Asset Lifecycle: Streamline the sourcing and distribution of creative assets via internal systems.\n\n\n\n\n## Requirements\n\n * Language: Native or professional proficiency in Korean and English; Japanese proficiency is a significant plus.\n\n * Experience:5+ years in project management, partner operations, or customer success, preferably within a fast-paced corporate environment.\n\n * Technical Savvy: Demonstrated ability to learn new technology. Experience with low-code tools like Airtable is a plus.\n\n * Problem Solving: A proactive mindset focused on identifying and solving root causes.\n\n * Collaboration: Proven track record of working effectively across various teams.\n\n\n\n\nInclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.\n\nWe are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.\n\n\ud3ec\uc6a9\uc131\uc740 \ub137\ud50c\ub9ad\uc2a4\uc758 \ud575\uc2ec \uac00\uce58 \uc911 \ud558\ub098\uc774\uba70, \uc800\ud76c\ub294 \ubaa8\ub4e0 \uc9c0\uc6d0\uc790\uc5d0\uac8c \uc758\ubbf8 \uc788\ub294 \uba74\uc811 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub178\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucc44\uc6a9 \uc808\ucc28 \uc911 \uc7a5\uc560\ub098 \uae30\ud0c0 \uc0ac\uc720\ub85c \uc9c0\uc6d0\uc774\ub098 \uc870\uc815\uc774 \ud544\uc694\ud558\uc2e0 \uacbd\uc6b0, \uadc0\ud558\uc758 \ucc44\uc6a9 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc694\uccad\ud574 \uc8fc\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.\n\n\uc800\ud76c\ub294 \uace0\uc6a9\uc8fc\ub85c\uc11c \uade0\ub4f1\ud55c \uae30\ud68c\ub97c \uc81c\uacf5\ud558\uace0 \ub2e4\uc591\uc131\uc744 \uc874\uc911\ud558\uba70. \uc800\ud76c\ub294 \ub2e4\uc591\uc131\uacfc \ud3ec\uc6a9\uc131\uc5d0 \ub300\ud574 \uc9c4\uc9c0\ud558\uace0 \uc2e0\uc911\ud558\uac8c \ubc1b\uc544\ub4e4\uc774\uba70, \uc778\uc885, \ubbfc\uc871, \uc885\uad50, \ud53c\ubd80\uc0c9, \ucd9c\uc0dd\uc9c0, \uc0dd\ubb3c\ud559\uc801 \uc131\ubcc4, \uc131\ubcc4 \uc815\uccb4\uc131 \ubc0f \ud45c\ud604, \uc131\uc801 \uc9c0\ud5a5, \ub098\uc774, \uacb0\ud63c \uc5ec\ubd80, \uad70 \ubcf5\ubb34 \ub610\ub294 \uc7a5\uc560 \uc5ec\ubd80 \ub4f1\uc744 \uc774\uc720\ub85c \ucc28\ubcc4\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4\n