Job Title: Appeals and Disputes Coordinator – 40 Hours/Week (Local Only/Remote or Hybrid)
Job Code: AZ 8173
Location: 1789 W Jefferson St, Phoenix, AZ, 85007
Duration: 9 months 2 day(s) – Until 05/30/2026
Shift Hours: Monday to Friday, 8 AM to 5 PM (40 Hours/Week)
Job Description:
SOAZ - Req # 8173 - AZDES - DDD – Appeals and Disputes Coordinator (Local Only / Remote or Hybrid)
This position serves as the primary point of contact for processing documents related to service reductions and coordinating all activities associated with appeals and disputes within the DES/DDD program. The role requires critical thinking to assess whether documentation supports adverse benefit changes.
Candidates have the option to work fully remote or in-office as needed.
Key Responsibilities:
- Process and review high volumes of appeals and case documents.
- Conduct research and analyze information for decision-making.
- Interpret and apply federal and state laws, regulations, and policies.
- Communicate complex information in clear, concise written format.
- Work independently while following standard operating procedures.
- Provide recommendations based on document analysis.
- Support DES/DDD in achieving timely, accurate decisions.
Required Skills & Qualifications:
- High School Diploma or GED.
- Minimum 1 year of high-volume case management experience.
- Experience in reviewing and analyzing documents and information.
- Strong analytical and problem-solving skills.
- Effective verbal and written communication.
- Ability to work remotely and in office as needed.
- Willingness to follow training guidelines provided.
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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