Application Analyst - VolShop

JOB SUMMARY
This position will be responsible for assisting senior systems administration staff with retail systems project implementations, customizations, automations, maintenance, and support. The person in this role will assist in the creation and execution of data integrations, data conversion, data imports, and data exports between university systems, vendor systems, and VolShop retail systems. This role will assist in creating technological solutions to problems and inefficiencies identified by VolShop leadership, departments, and staff. In this role you will independently analyze technical problems and implement solutions in collaboration with higher-levelsystemsadministrationstafforsupervisor.Thisrolewilldesign,customize,deploy, maintain, and test scripts and/or software under the direction of senior administration staff.
This role will assist in the training, documentation, and support for VolShop staff on retail systems and functions.The person in this role will also assist system administration and desktopsupportwithretailsystemmaintenance,relocation,provisioning,andsupportofretail systems during normal business and after hours when needed, as well as game/event days.
WORK PERFORMED
Create custom scripted ERP records/forms in SuiteScript. CreatecustomformattedERPdataexportsusingSuiteScript. Create Saved Search/Reports for ERP data management Automating large datasets for ERP import using Python Create custom entry forms in HTML5.
Assist in retail system updates, upgrades, and deployments. AssistinUATtestsystemupdates,upgrades,andcustomizations. Assist in custom integrations.
Assist in development of custom solutions. Assist in data conversion and migrations. Assist in development of custom solutions. Provideretailsystemssupportforendusers.
Createenduserdocumentationonprocessesandprocedures. Provide end user training on processes and procedures.
AssistDesktopSupportwithretailsystemmaintenance,relocation,provisioning,and support.
Assist Desktop Support with desktop and mobile device support. Assist

Desktop

Support

with

IT

inventory

tracking

and

inspection. Provide event and game day retail system support
MINIMUMREQUIREMENTSANDDESIRABLE QUALIFICATIONS
Associate’s degree
PREFEREDREQUIREMENTSANDDESIRABLE

QUALIFICATIONS
Bachelor’s degree
Experiencescriptingandautomatingtechnologyinaretailsystemsenvironment Experience with data imports and exports
Job

Primary Location

Organization

Organization

Volshop
Schedule

Schedule

Full-time
Job Posting

Job Posting

May 3, 2024, 3:17:34 PM
EEO/AA Statement / Non-Discrimination Statement

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section504/ADA/ADEA institution in the provision of its education andemployment programs and services. All qualified applicants willreceive equal consideration for employment without regard to, and willnot be discriminated against on the basis of, race, color, nationalorigin, religion, sex, pregnancy, marital status, sexual orientation,gender identity, age, physical or mental disability, or coveredveteran status.
Inquiries and charges of violation of Title VI (race, color, nationalorigin), Title IX (sex), Section 504 (disability), ADA (disability),ADEA (age), sexual orientation, or veteran status should be directedto the. Requests for accommodation of a disability should be directed tothe campus ADA Coordinator.appropriate affirmative action office

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