Application Consultant Hospitality

Reporting to the manager of the Infor Consulting Services Hospitality department, the Application Consultant Hospitality is primarily responsible for implementation, integration, education, development and managed services. Do you like to travel? Then this is a position for you!
You can expect:
Independent work – you will deliver a product installation and/or training at the customer side. You will lead this part of the project end-to-end. You will meet customers from EMEA and Arabic region. We expect the willingness to travel as travelling covers up to 50 % of working time. We offer a business car. It is an interesting work, where you can grow and learn. You will get a complete training for the role. Performance bonuses are a part of the remuneration package. It is suitable for junior people, who can speak fluent German and English and want to learn.
Your Responsibilities Include:
Manage all aspects of on-site training and installation of Infor Hospitality software applications.
Manage application setup and installation according customer definition.
Consult customer on setup and business workflow in projects.
Conduct standardized training courses using Infor training documentation.
Provide on-site transitional support of software installation go-live.
Provide feedback to customer and Infor on training participants’ progress.
Provide timely communication of project status to customer and Infor.
Prepare and complete all project related paperwork as defined by Infor.
Adhere to project schedule including flights, training, meetings, conference calls, etc.
Assist in creating and updating installation and training documentation.
Required skills:

Undergraduate degree in Hotel Operations, Business, or equivalent work experience
Experience in hotel operations, preferably in management or experience in product installation and trainings
Excellent presentation, communication, written, and interpersonal skills.
MS-Office suite and various other software applications used is required.
Software application training experience a plus.
Preferred Qualification:

PMS and POS work or implementation, catering experience.
French as a third language skill is a big plus, but not necessary.
Preferable Infor HMS experience.
Experience with Windows OS, and Microsoft SQL is an advantage.
About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management

(PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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