Application Coordinator

Why Upstate Medical University:
SUNY Upstate Medical University, located in Syracuse, NY, is the only academic medical center in Central New York. It is also the region's largest employer with 9,460 employees.
The Upstate University Health System serves 1.8 million people, often the most seriously ill and injured, and includes Upstate University Hospital; Upstate University Hospital at Community Campus; Upstate Golisano Children's Hospital, and numerous satellite sites.
Affiliated with the State University of New York, Upstate's mission is to improve the health of the community through education, biomedical research and health care.
Innovating Healthcare Through Technology
Join our Information Management and Technology (IMT) team at Upstate Medical University to contribute to groundbreaking advancements, where technology meets healthcare.
Our team of over 350 forward-thinking professionals thrives on collaboration and innovation. We believe in the power of collective expertise to drive meaningful change. And we're dedicated to pushing the boundaries of what's possible to improve patient care and outcomes.
If you are looking for a career path that merges your passion for technology with a purposeful career that has a direct impact on your community, apply to join our Information Management and Technology (IMT) team at Upstate Medical University.
Job Summary:
The Application Coordination functions as the lead implementation specialist and support contact for assigned application.
Serves as the IMT liaison between users and vendor. Assists user departments in analysis and design of system requirements.
Performs system building setup and testing.
Analyzes and manages change requests.
Coordinates upgrades.
Provides end user support and assistance.
Recommends methods for using the system/data to improve performance.
Develops, modifies, tests and maintains screens, menus, pathways, documents, reports and program logic modules.
Provides off hours support for critical problem resolution.
Assists training team as necessary.
Assists in the evaluation of new features, products and technologies.
Reports project status information to management and/or project requesters on a timely basis.
Minimum Qualifications:
Bachelor's degree and 3 years relevant professional work experience or equivalent combination of education and experience.
Must be self-directed with strong interpersonal, communication, analytic and computer skills.
Preferred Qualifications:
Knowledge and/or use of Health Information Systems in a hospital setting, especially the Epic suite of products is preferred.
Experience working in a health care setting.
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