Application Development Specialist

Description

Reporting to the Development Officer, this role leads initiatives across application development and configuration, workflow automation, business intelligence, analytics solutions, and related items.

Requirements

 Responsibilities include:

· Design and implement complex Salesforce solutions that meet business requirements, ensuring scalability, performance, and maintainability.

· Collaborate with stakeholders to understand their requirements and translate them into technical solutions.

· Ensuring timely delivery of project deliverables.

· Continuously learn about the business and the data that supports it.

· Build business intelligence and analytics tools to provide actionable insights.

· Design and implement automated workflows to support various internal departments.

· Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.

· Test, deploy, and maintain automation workflows to ensure ongoing accuracy and efficiency.

· Monitor and upgrade workflows as business needs evolve.

· Analyze current business processes to identify opportunities for automation.

· Continuously refine and optimize existing workflows to improve performance and reduce costs.

· Provide recommendations for process improvements based on data and business objectives.

· Troubleshoot and resolve issues related to automated workflows.

· Provide technical support and training to end-users.

· Maintain thorough documentation for all automation processes.

· Proactively monitor automations for issues and performance enhancement opportunities.

· Partner with teams across the organization to understand goals and align automation strategies accordingly.

· Clearly communicate technical concepts to non-technical audiences.

· Stay current on trends in business process automation and best practices.

The ideal candidate will possess a broad range of attributes, skills, experience and education which include:

· Ability to effectively navigate ambiguity while working to drive clarity.

· Ability to interpret business requirements and fully implement technology and data solutions that meet the requirements.

· Ability to efficiently and effectively overcome obstacles through diligence, leveraging resources, etc.

· Experience with effective use of CRM applications (e.g. Salesforce).

· Experience with effective use of workflow automation applications (e.g. Power Automate).

· Experience with effective use of business intelligence tools (e.g. Power BI, Tableau, custom scripting) to publish dashboards and derive insights.

· Experience with analytical approaches to derive deep insights.

· Graduate degree in business analytics, information technology, computer science, or related field.

The above information is intended to describe the most important aspects of the job. It is not

intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to

perform the work. The health center reserves the right to revise or change job duties and

responsibilities as the business need arises. Additionally, this job description is not intended as an

employment contract, implied or otherwise, and the Center continues to maintain its status as an

at-will employer.

If the essential functions of this position cannot be performed in a satisfactory manner by the

employee, reasonable accommodations may be made.