Job Description - Application Services Engineer
Description
Company
SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize our clients' technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at
SDIPRESENCE.COM
and connect with us on
TWITTER
and
LINKEDIN .
Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we're getting at is it doesn't hurt to take a chance and apply!
Summary
Provide development, programming, testing and implementation of new and existing business applications and production systems support. Application development is for Client/Server and Web based applications.
Responsibilities:
Participate as a member of an Applications Services and Support team.
Participate in full software development life cycle with primary focus on programming and testing activities.
Design, analyze, implement, develop, test, cutover, maintain and provide knowledge transfer for all supported applications
Interact with clients regarding the nature of the business need or issue to be addressed.
Review and interpret business requirements and develop detailed technical requirements.
Analyze requirements and determine how it will affect new or existing systems.
Build Unit, System, Integration test case scenarios based on the requirements.
Construct programming elements such as classes, components, subsystems.
Construct database elements such as tables, views, stored procedure, functions, triggers.
Execute test cases in test environments and document the results.
Analyze/troubleshoot production defects and implement resolutions for root causes.
Perform maintenance and operational activities such as generating reports, correcting data.
Create/update system or user documentation.
Train users and help desk personals on custom and packaged software.
Follow IT development processes such as change management, configuration management, security compliances
Interact with customers to solve problems quickly and effectively - desktop and user support
Effectively communicate technical information to non-technical personnel, both verbally and in writing.
Skill Requirements:
Five of more (5+) years experience in programming languages to include latest Microsoft Visual Studio, .NET, SQL, Crystal Reports, and other client approved development tools.
Experience with the following operating systems: MS Windows Server and Desktop.
Experience with the following Databases: SQL and Oracle.
Possess strong analytical, problem solving, skills.
Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.)
Good written and verbal communication skills
Open-minded / willing to learn - good attitude
Must demonstrate ability to work independently or as part of a team
Must pass approval for airport badge
Must pass approval for Custom and Border Protection airport access
Required participate in on-call rotation
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
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