Application Support Coordinator

JOB SUMMARY:

The Application Support Coordinator is primarily responsible for providing functional expertise, workflow development, and basic HTML customization for the Christ Fellowship Church Management System and other church-wide software solutions to enable our ministries.  In addition, this role will have a few administrative tasks in support of our IT team. The Application Support Coordinator must possess a basic knowledge of HTML with the ability to work with our partner ministries to understand problems to be solved and appropriately configure or implement a solution for those problems.  This is a great entry level opportunity or for a candidate that has technical acumen and the desire to further their skills.

JOB DUTIES:

• Providing functional expertise, workflow development, and basic HTML customization for Rock RMS Church Management System


• Providing application functional support to end-users and manage access to application data.


• Participating in Agile Sprints, Backlog planning and Backlog grooming.


• Automating tasks whenever possible.


• Proactively proposing ways, and implementing best ministry practices, to correct, improve, and expand application processes, views, functionality, and workflow.


• Participating as a key player in the design, configuration, testing, documentation, and deployment of application modifications/upgrades


• Processing weekly vendor invoices and assist in tracking budget.


• Managing departmental spending and approvals for office supplies and miscellaneous items.


• Tracking travel related expense management and expense reporting

EDUCATION:

An Associates degree in computer science, or related field, coding training or equivalent experience.

RELEVANT WORK EXPERIENCE:

• A good working knowledge of Google Gsuite (Google Docs, Google Sheets, etc) and project management software.


• Experience with Asana, Jira, Git, React.js, or React Native.


• Ability to accomplish assigned projects through collaboration with other staff utilizing highly developed communication (written, verbal and interpersonal), project and time management, and collaboration skills


• Must have excellent analytical, problem-solving, and decision-making skills to create solutions to complex problems.

JOB SPECS: 

Classification: Full-time, Salary (Non-Exempt) 

Reporting to:  Applications Support Manager