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Join the Solar For All Revolution!
We are seeking an experienced Application Support Supervisor to join our team. The successful candidate will be primarily responsible for providing comprehensive support for Salesforce and other third-party SaaS systems. This role will involve supervising Level 1 and Level 2 support queues, ensuring timely and effective resolution of issues, and escalating complex problems to the Level 3 Applications development team. Additionally, this individual will play a vital role in communicating with Product Managers and the Enterprise Application Management team to ensure seamless operation of our systems.
This is a HYBRID position that will be based in Houston (approx 2 days per week in office, 3 days remote). Some travel may be required.
Key Responsibilities
Education/Experience
About PosiGen
PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program.
As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
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