Application Support Technician

RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how your business grows, RIS will partner with you to bring your business the right tools: Store Operations, Merchandising, and Business Intelligence, along with experienced in-house customization services.

Retail Information Systems is actively seeking to fill a Application Support Technician position that will play a key role in diagnosing and resolving a wide array of complex IT challenges. This position will primarily be responsible for providing solutions to our clients on a number of technical issues across a wide range of technical platforms. At RIS, our employees are continually tasked to solve complex problems and empowered with the resources needed to do so. This position will operate primarily in a Windows/Oracle environment.

The qualified candidate must posses:

• Outstanding communication skills
• Advanced knowledge of MS Windows
• Advanced knowledge of system hardware and installation
• Intermediate knowledge and understanding of database concepts and functionality (e.g. Oracle, MySQL, etc...).
• Basic SQL knowledge

All other software and technical related knowledge and experience will be provided by RIS.  While all training is provided, preferential consideration will be provided to those unique candidates possessing experience with advanced SQL functions, or retail systems.