Responsible for supporting the business
applications through its incident management, change management,
deployment management, end user support, month -end support, GCC
management, applications and database management services.
He/she
will direct IT services related to the operation, performance, and
availability of the database and change management of IT services.
Directs
and manages the planning, development, installation, testing,
modification, and evaluation of all databases and related client
services and reporting.
Accountabilities:
•
Enhancing functionality of current applications including the ERP to
cater for new business needs through development and deployment of new
solutions.
• Ensuring end users using Oracle ERP can accomplish their business objectives.
• Ensuring end users using Windows based applications can accomplish their business objectives.
•
Managing the planning, development, installation, testing,
modification, and evaluation of all databases and related client
services and reporting.
• Ensuring installed applications running on the databases work as expected and database integrity is maintained.
• Managing IT services related to database operation, performance, and availability and change management of IT services.
• Ensuring Compliance with Corporate IT Policy.