Applications Analyst - Professional Development Opportunities

Our client, an AM Law 100 firm, is looking to hire a Applications Analyst at their offices in New York City. This is a full time, direct hire paying an annual base salary of $115K to $130K plus a performance based bonus and excellent benefits package. This position allows for a hybrid work week with 2 days a week onsite, 3 days remote.

Job Title: Applications Analyst

Location:New York, NY 10019

Work Environment:Hybrid (2 days onsite, 3 days remote)

Salary:$115K to $130K

Term:Full-time

3rd Party C2C/Transfer:No

Referral Fee: $500 -Refer qualified colleague, friends, or family.

The Applications Analyst acts as the primary support for a portfolio of Desktop & Office Productivity technologies. Liaise with business stakeholders and vendors to continuously improve and extend the firms applications and platforms.

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions):

• Product owner for the firms Office Template development platform and custom Office ribbons and macros.
• Provide support for the firms Office productivity technologies (Word, Excel, PowerPoint) and related technologies (Adobe). Product owner of other technologies assigned by the Applications Director
• Evaluate, test and support Mobile applications related to Office Productivity applications.
• Understand the firm's practice areas and business-related needs through ongoing communication with stakeholders to re-envision the Word interface and experience
• Develop a solid technical understanding of these products/solutions and all areas of functionality
• Work with Desktop Systems on client configurations for Office and integrated applications
• Create test cases and test scripts and act as lead tester for all supported applications
• Evaluate and monitor all enhancement requests and defects, and work with appropriate parties to expedite updates/fixes
• Establish relationships with relevant vendors to understand product roadmaps, add-in components, etc.
• Provide guidance on using these technologies and recommendations on how to leverage new features/enhancements
• Provide direct oversight on smaller scale projects and see them through to completion

QUALIFICATIONS

• Minimum 5 years work experience with 3 years in Word customization
• Minimum 5 years work experience with Litera Application Suite specifically Innova Template Development
• Excellent interpersonal and organizational skills with exceptional attention to detail
• Able to handle multiple tasks simultaneously with a high degree of professionalism and client service orientation
• Able to communicate effectively with firm personnel and clients on all levels
• Stays informed regarding emerging products and technological solutions
• Capable of working as part of a group or independently
• Skilled at meeting strict deadlines under significant time and supervisory pressure
• Excellent decision-making, analytical, and problem-solving abilities

EDUCATION AND/OR EXPERIENCE:

• Bachelors degree required
• Law firm experience preferred

COMPUTER SKILLS:

• Experience with Microsoft Office, including macros and customization
• Working knowledge of SharePoint

WORK REQUIREMENTS:

• On site during normal working hours and available on site or remotely, when necessary, before or after normal working hours to monitor, assign, escalate and assist with requests
• Required to monitor and respond to email after hours.
• Ability to engage in off-site travel as required to meet the demands of the job and needs of the firm