Appointment Coordinator

The Appointment Coordinator is responsible for all aspects of medical appointments for approximately 40 individuals who are served in our Residential Services Program.

Schedule:

• Monday - Friday (no weekends or major holidays) from 8 am - 5 pm with occasional variation according to the individuals' appointment times


• 40 hours per week

Responsibilities:

• Gather documents and other materials needed for each medical appointment.


• Transport individuals to/from appointments in Mattoon/Charleston, Champaign, Indianapolis, Springfield, etc. using agency vehicles.


• Enter completed appointments into the individual’s electronic health record.


• Copy completed appointment sheets and give to the Nursing Office Manager. 


• Ensure the Nursing Office Manager and Nurses are aware of any medication orders or changes.


• Ensure any medication ordered for the individual is delivered to their home.


• Work with case managers and nurses to be knowledgeable regarding any medical/dental/vision needs.


• Communicate and advocate for individuals served while on appointments, as needed, and work with medical offices to ensure the consumer’s needs are met.


• Develop and maintain a positive rapport with various medical professionals.


• Assist as needed with in-house monthly lab work, podiatry appointments, and psychiatric appointments as needed. This may include facilitating transportation of lab specimens to the local hospital’s laboratory.


• During downtime, assist the Residential Office Manager with filing.

Requirements:

• Valid Driver's License


• GED or High School Diploma
  


• Must pass a criminal background check, as required by the Healthcare Worker Background Check Act (225 ILCS 46), and a DCFS Child Abuse and Neglect background check


• Staff are required to complete 120 hours of paid, direct support personnel training, unless they are already DSP certified. 


• Familiarity with Google email and calendars with basic computer skills related to data entry and up/downloading documents.


• Previous experience with medical terminology and direct care is preferred.

Earning Potential:

• This position starts at $17.50 per hour with a $0.50 per hour increase when all training is complete.

Pay Schedule:

• Every two weeks with direct deposit available upon request

Benefits:

• Paid Time Off


• Paid Holidays


• Health, Disability, and Life Insurance


• Dental and Vision Insurance (optional)


• Flexible Spending Account (optional)


• Profit-Sharing


• Employee Assistance Program


• 403 (b) Investment Plan (option)

Questions? Contact us at (217) 348-0127 or text (501) 203-9636.