Answer phones
Schedule appointments for vehicle services and recalls.
Order recall parts for incoming appointments as needed
Maintain Appointment files including parts notifications
Print next day Appointment Slips and notify customers of upcoming appointments.
Reschedule no show appointments
Verify all special order parts are in for next day appointments
Reschedule appointments for parts that have not arrived.
Maintain open communication with Advisors and Technicians in order to maintain work flow
Answer customer questions regarding vehicle and or parts status. Or redirect call to appropriate person.
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