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Appointment Coordinator

icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - Appointment Coordinator



Answer phones


Schedule appointments for vehicle services and recalls.


Order recall parts for incoming appointments as needed


Maintain Appointment files including parts notifications


Print next  day Appointment Slips and notify customers of upcoming appointments.


Reschedule no show appointments


Verify all special order parts are in for next day appointments


Reschedule appointments for parts that have not arrived.


Maintain open communication with Advisors and Technicians in order to maintain work flow


Answer customer questions regarding  vehicle and or parts status. Or redirect call to appropriate person.


 




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