Appointment Scheduler

Description

Job ID: Appointment Scheduler

Location: Northwest and Henderson 

Position Type: Full Time Monday-Friday 8:00am-5:00pm

Experience: 1-2 years’ experience

Desired Education: High School Diploma or equivalent

Position Summary: 

This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor.

Essential Duties and Responsibilities:

• Schedule, reschedule and cancel appointments for all physicians and patients
• Ability to answer multiple phone lines (i.e. external and internal routing requests)
• Overhead paging
• Verify Insurance eligibility
• Verify referral source

Qualifications/Experience:

• Must have excellent telephone etiquette 
• Call center experience
• Ability to answer in-bound calls in a timely manner
• Bilingual preferred