Appointment Scheduler Representative

Salary :

$16 - 18 yearly

Company : Leading Edge Connections

Job Type : Full Time

Amherst, Ny

Job Description - Appointment Scheduler Representative

Job Title: Appointment Scheduler Representative
Location: Amherst, NY — Onsite
Schedule: Full-Time 11:00 AM–7:00 PM (EST)
Pay: $16/hour + commission
Training: 2 days of paid training

About the Role
We’re looking for motivated, professional Appointment Scheduler Representatives to join our growing team in Amherst, NY. In this role, you’ll connect with homeowners, introduce the potential benefits of solar energy, and schedule consultations with our solar specialists.
If you’re confident on the phone, enjoy speaking with new people, and are driven by performance goals and earning potential, this is a great opportunity to build your career in a fast-growing industry.
This position is fully onsite and ideal for candidates with experience in sales, outbound calling, appointment setting, customer service, or lead generation.

What You’ll Do
As an Appointment Scheduler Representative , you will:

Make outbound calls using company-provided leads. No cold sourcing required
Educate homeowners on how solar energy may help reduce their electricity costs
Identify interest and determine eligibility for a solar consultation
Schedule qualified appointments for solar specialists
Accurately document call outcomes, customer details, and follow-ups
Follow provided scripts, call flows, and compliance guidelines
Maintain a professional, friendly, and engaging tone on every call
Meet or exceed daily and weekly performance goals
Participate in ongoing coaching, training, and feedback sessions

What We’re Looking For
Required Qualifications:

High school diploma or equivalent
Experience in sales, telemarketing, appointment setting, lead generation, or outbound calling
Strong verbal communication and interpersonal skills
Ability to quickly build rapport over the phone
Comfortable working in a goal-driven, performance-based environment
Basic computer skills and accurate data entry ability
Reliable attendance and punctuality
Ability to work onsite in Amherst, NY
Availability for full-time hours between 11:00 AM and 7:00 PM (ET), Monday through Saturday (rotating Saturdays)

Preferred (Not Required):

Experience in solar, home improvement, roofing, HVAC, windows, or related industries
Familiarity with CRM systems or call center dialing platforms
Call center or office-based customer service experience
Strong objection-handling skills
Experience working with commissions or sales incentives
Bilingual abilities

What We Offer

Competitive base pay of $16/hour
$50 commission for every appointment that successfully shows up
Estimated weekly earnings:
- Base pay: ~$640/week (40 hours)
- Commission: $100–$200/week (based on a minimum of just 2–4 attended set appointments)
- Total estimated weekly earnings: $740–$840+
Paid training to set you up for success
Full-time, stable employment
Supportive onsite team environment with hands-on coaching
Opportunities for growth within sales and customer engagement roles
Clear performance expectations with strong earning potential based on performance

Who Succeeds in This Role
Our top performers are energetic, dependable, and coachable. They enjoy talking to people, asking questions, overcoming objections, and helping customers take the next step toward exploring solar for their home.

How to Apply
If you have experience in sales, appointment setting, or outbound calling and are ready to grow your career, we’d love to hear from you. Please submit your resume and be prepared to discuss your relevant experience.

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Appointment Scheduler Representative

Job Description - Appointment Scheduler Representative

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