Appointment Setter

Fairmount Memorial Association is seeking a motivated and enthusiastic Appointment Setter to join our dynamic team at Heritage Funeral & Cremation. In this role, you will be responsible for reaching out to potential clients and scheduling appointments for our sales team to discuss funeral and cemetery pre-arrangement services both remotely and in-person. You will serve as the first point of contact for clients, providing information, answering questions, and ensuring a smooth transition to our sales team.

Responsibilities

• Follow up with families after services.
• Set appointments for Advance Planners.
• Communicate with families through phone, text, email, chat, and social platforms.
• Conduct sales presentations via remote visit platforms.
• Host and support remote group seminars.
• Accurately complete product and funding paperwork.
• Maintain and utilize the lead management system.
• Learn and deliver the pre-arrangement consumer presentation.
• Ensure compliance with preneed rules and regulations.
• Attend all sales meetings and training sessions.

Qualifications:

• Strong interpersonal and communication skills with the ability to quickly build trust.

• Empathy and professionalism when working with families.

• Confidence to handle objections and close sales.

• Goal-orientated with strong organizational skills and attention to detail.

• Ability to present effectively both in-person and through remote platform.

• Positive attitude and willingness to learn.

•Income Potential: $50,000 - $70,000

•Medical, Dental and 401K benefits

•Lead Generation Programs

•Customer Relationship Management Tools provided

We offer a competitive performance-based compensation package, state-of-the-art technology and comprehensive training. Please submit your resume for consideration.