Appointment Setter

eTrepid is an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC). 

The sun never sets on eTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states. 

The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base. 

Key Responsibilities: 

• Get information, such as contact details and signatures, from potential leads and clients for follow-up 
• Confidently answer questions and rebuff excuses to meet objectives 
• Consistently meet daily and weekly quotas 
• Reach out to prospects identified through lead generation activities 
• Generate qualified leads primarily through calling campaigns 
• Gather intelligence about the accounts you are assigned to input into CRM 
• Schedule qualified appointments for the sales team 
• Understand how to navigate a CRM system to gain insights and record activity 
• Provide data and quantitative analysis on lead quality to help improve lead acquisition 
• Participate in marketing and lead generation email campaigns 
• Distribute marketing materials and set appointments to/for interested customers 
• Provide the proper feedback to the Sales Manager in a timely fashion 
• Accurately keep records on customer information 
• Develop your sales skills and learn the optimal sales process 
• Perform other duties or responsibilities as required

Eligibility Requirements: 

• Sales experience is a big plus, but not required. 
• High school diploma or equivalent 
• Desire to be successful 
• Prior customer service experience preferred 
• Professional and courteous demeanor 
• Excellent verbal communication skills is a must, as is the ability to build rapport with clients 
• Previous experience in cold calling, sales, customer service, or other related fields 
• Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations 
• Strong and proven online research skills 
• Self-motivated and creative thinker with the drive to learn, grow and succeed. 
• Ability to consistently produce reliable results on time. 
• Highly motivated and detail-oriented individual who thrives in a startup team environment 
• A strong communicator and have a knack for being quick on your feet 
• Excellent communication skills including eloquence, active listening and interpersonal skills 
• Ability to learn about multiple products and sell without being aggressive 
• Ability to work within a team and independently as needed 
• Relentless determination!! 
• Excellent time management skills to fulfill quotas within a specific period 

If you have an interest and meet these requirements, we encourage you to apply online! 

• Must be a United States Citizen to Apply  
• EOE Principles Only.