APT Division Director - Membership & Pledge

The Director of Membership & Pledge will be responsible for sustaining and expanding the membership base and overseeing pledge campaigns for APT as well as our public radio station, WLRH. This role is crucial in building and maintaining strong relationships with our members and donors.

Key Responsibilities:

• Oversee all membership fundraising programs and contributions for APT and WLRH, including print, digital, texting, and email campaigns. Manage the accounting for on-air, web, call-in pledges, direct mail pledges, emails, text pledges, bank lock box contributions, Matching Gifts programs, and CARS programs.


• Lead and manage the Membership & Pledge team, providing guidance, support, and performance feedback.


• Respond to any escalated calls, voice messages, emails, and written correspondence from members.


• Prepare departmental budgets for Membership & Pledge and Development.


• Seek new fundraising opportunities to increase revenue for APT and WLRH.


• Provide monthly donor data to the Contributor Development Partnership (CDP) and evaluates ROAR reports provided by CDP to determine fundraising opportunities.


• Provide pledge program performance data to Management, Public Information, PBS, and to Program Services during all pledge drives as representative of APT.


• Work with Development Department to analyze membership records and select best candidates for Major Gifts and Planned Giving mailings.

Qualifications:

• Bachelor’s degree in business, marketing, accounting, communications, or related field


• Proven experience in membership management, preferably in a nonprofit


• Strong leadership skills


• Strong communication and interpersonal skills


• Proficiency in CRM software such as Allegiance, Satori and Sage Payment Solutions preferred

Benefits:

Twelve paid holidays, sick and personal paid time off, medical/dental/vision/life and a great matching 401(k). Benefits are available after an introductory period.

OPEN UNTIL FILLED.  This is an APT Foundation position.  NO PHONE CALLS/FAXES.  APT is an EQUAL OPPORTUNITY EMPLOYER.