Aquatics Lead

Position Purpose:

Assists the Aquatics Manager and Aquatic Coordinator with all pool activities. This includes supervision of swim lessons, facilities, and staff. This position will lifeguard as assigned and is very flexible in working schedule, ensuring safety and standards are met at all time. He / She is responsible for enforcing Family Wellness rules, policies and safety procedures for members, guests, and employees. 

Schedule:

• 12:00pm-8:00pm M-Th 

• Saturday 8:30am-12pm

Job Specific Competencies:

· Lifeguards when necessary – mostly during afternoon/Swim Lesson shifts

· Provides direct daily supervision of aquatics and staff to assure a high standard of safety and cleanliness and department objectives are being met.

· Monitors swimming lesson activities, communicates with parents, and supervises all staff.

· Provides coverage for all aquatics’ activities to ensure all shifts are covered.

· Assists the Aquatics Manager with staff recruitment, reviews, certifications, staff development, and lifeguard skill checks.

· Serves as a backup for instructing swimming lessons.

· Understands and maintains knowledge and understanding of aquatic department and Family Wellness policies and procedures.

· Performs office-related duties in preparation for swimming lessons and other aquatic programming.

· Demonstrates the ability to effectively manage and resolve onsite issues and customer complaints, maintaining a high level of service quality and customer satisfaction.

Other duties as assigned by supervisor.

Core Competencies:

· Customer Service

· Interacts with customers in a warm and friendly way.

· Takes immediate action to meet customer requests or needs.

· Listens to understand what customers have to say.

· Safety

· Recognizes safety hazards and takes corrective action; seeking assistance when needed.

· Demonstrates knowledge of operational policies and procedures.

· Performs work safely, without causing harm or risk to self, others, or property.

· Mission and Values

· Demonstrates personal commitment to the Mission and Values of the organization.

· Makes decisions considering the impact of the decision on other areas.

· Models accountability for learning by sharing knowledge and learning from others.

· Regular and predictable attendance is required.

· Interpersonal/Communication/Relationships

· Builds effective working relationships.

· Expresses appreciation to others for their work.

· Treats others with respect.

Mission:

· The mission of Family Wellness is to inspire healthy lifestyles by connecting people in a fun environment.

Values:

· Fun: Create Happiness

· Integrity: Do the right thing

· Excellence: Today’s Best Inspires Tomorrow’s Success

· Relationships: Help Others. Connect. Build. Share.

· Compassion: Be Kind. Be Caring. Be Helpful.

· EVERYDAY

Leadership Competencies:

· Demonstrates both knowledge and application of Family Wellness policies, procedures, and guidelines.

· Facilitates and supports change within Family Wellness.

· Demonstrates commitment to continuous learning for themselves and staff.

· Demonstrates and applies continuous quality improvement knowledge and skills.

Information Management Competencies:

· Demonstrates skill in accessing, preparing and using information as relevant to position.

· Verbalizes and demonstrates knowledge of procedures for maintaining security, confidentiality and integrity of employee and member information.

· Demonstrates ability to collect, analyze and present data as appropriate to position.

Equipment Competencies:

· Demonstrates skill in use of equipment relevant to position; verbalizes knowledge of appropriate safety procedures.

· Diagnoses equipment problems: repairs equipment or seeks out appropriate person to make repairs.

· Consistently informs appropriate person of problems encountered with repairs or calibration of equipment.

Benefits:

· Free Household membership

· Member discounts

· Semi-Flexible schedule

· Year-round employment

· Employee Assistance program (EAP)

· Paid Time Off

· 401K after reaching eligibility criteria

· Reduced rates for Childcare

· 50% off personal training

Education, Experience, & Skills (Minimum Requirement):

Two years combined experience as a lifeguard, swim instructor, or working with kids required.

Licensure/Certification Requirement(s):

American Red Cross certification in Lifeguarding, CPR/AED, and First Aid required upon hire.

Family Wellness swimming lesson instructor training will be provided upon hire including classroom and in-water instruction and shadow teaching with experienced instructors. 

American Red Cross Instructor certification in Lifeguarding and First Aid/CPR/AED preferred or willingness to earn within the first 6 months.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, this employee is frequently required to use fine motor skills to operate a computer, keyboard, and mouse, and must sit, stand, walk, and kneel. Must be able to speak, hear, and understand the English language. This employee occasionally is required to lift and/or move up to 50 pounds.