AR Analyst

Position:    Accounts Receivable Analyst

Department:  Finance

Location:   Folsom, California (Hybrid)

Compensation:  $22/hr to $26.50/hr

Exemption Status: Non-Exempt

About ConferenceDirect

ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 25 years, we have been passionate about achieving better results for our clients.

See more at our website: http://conferencedirect.com/

Job Summary

This position will act as the direct liaison between ConferenceDirect’s associates, hotel partners, accounting, and vendors. The position conducts pro-active collections (phone & email) to assigned invoices and reports result; research and resolve payment issues; and ensure the company maintains its quality service levels with Associates and Partners. This will require a collaborative approach with all departments with a high degree of integrity and the highest of ethical standards accountability to execute assigned work.

Responsibilities

• Manage invoices assigned for collection including delinquency payments defined as 40+ days.
• Facilitate account resolution by phone and email and accurately document actions within the CRM platform while maintaining company performance and productivity requirements
• Correspond with vendors and associates within required SOP guidelines to ensure timely collection of outstanding invoices
• Reconcile payment discrepancies between pickup and paid amounts
• Arbitrate disputed pickups between hotel and associates
• Research unknown payments
• Enhance department and organization reputation by resolving escalated AR requests
• Additional duties as needed

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Key Skills 

• Strong written and verbal communications skills
• Ability to make a minimum 50+ daily calls on outstanding payments
• Service-oriented and positive attitude
• Able to apply excellent business acumen and collaborative skills when resolving problems
• High attention to detail
• Strong ethical standards and a high degree of integrity
• Willing to adapt quickly to change
• Proficient in Microsoft Office Suite, NetSuite, or other accounting software

Required Education and Experience

· 2+ years of experience in accounting, sales, ERP systems

· Hotel experience preferred

· Must be able to be onsite at our Folsom office

· Must be vaccinated, unless possessing medical or religious exemption 

· Authorized to work in the United States without sponsorship 

ConferenceDirect is an Equal Opportunity Employer

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status, or any other classification protected by applicable local, state or federal laws. This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to: hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.