AR Billing & Collection Lead/Manager - Full-time - Roanoke, VA

Description

Join Our Team as an AR Billing & Collections Lead/Manager – Roanoke, VA!

Are you a skilled billing and collections professional ready to step into a leadership role at a people-centered, fast-growing healthcare company? H2 Health is clinician-led, patient-focused, and rooted in an owner-operator mentality. We're looking for someone who thrives on efficiency, mentorship, and solving tough challenges – all while keeping our revenue cycle running smoothly.

Location: 4365 Starkey Road, Roanoke, VA 24018

Why Join H2 Health?

• Competitive Compensation: Hourly rate
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, PTO, paid holidays, parental leave, and company-paid life insurance.
• Career Growth: Professional development opportunities, including mentorship and leadership training.
• Work-Life Balance: Fully remote position with flexible scheduling.
• Additional Benefits: Tuition loan reimbursement, rewards, discounts, and recognition programs.

Responsibilities:

As the AR Billing & Collections Lead/Manager, you will oversee and drive all aspects of the billing and collections process for our ABA and PT services, ensuring accuracy, timeliness, and compliance. You will:

• Manage day-to-day operations of the AR team, setting priorities and supporting team productivity.
• Lead claim submission, follow-up, appeals, and payment posting workflows.
• Review denied or rejected claims and direct resolution strategies.
• Train, mentor, and coach billing staff to meet individual and team goals.
• Collaborate cross-functionally with clinical, operational, and finance teams to troubleshoot issues.
• Monitor aging reports and implement strategies to reduce AR days and improve collections.
• Ensure compliance with payer requirements, HIPAA, and healthcare regulations.
• Track KPIs and provide revenue cycle performance insights to leadership.

Requirements:

• Experience: Minimum 4 years of recent AR medical billing and collections experience, including at least 2 years in ABA billing (required).
• Technical Proficiency: Hands-on experience with Raintree EMR system (strongly preferred).
• Leadership: Prior experience managing or mentoring a billing team.
• Communication: Strong interpersonal skills and ability to lead with a people-first approach.
• Attention to Detail: Sharp problem-solving skills with a focus on quality and compliance.

Take the Next Step in Your Career!

Join H2 Health and be part of a team where every day is an opportunity to grow. Apply today!

Equal Opportunity Employer:

H2 Health is proud to be an equal-opportunity and affirmative-action employer. Employment decisions are based on qualifications, merit, and business needs. Background checks and references are required for employment.