AR Claims Specialist - Workers' Compensation Department

Georgis Spine & Orthopaedics is a Comprehensive Spine and orthopedics care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Roswell, Dalton, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.

We are seeking a highly organized and detail-oriented AR follow-up Specialist to join our Workers' Compensation team.

The Workers' Compensation Claims Follow-up Specialist is responsible for managing assigned workers' compensation cases and payer accounts. The role focuses on timely follow-up of outstanding claims to ensure proper processing, payment, or resolution in accordance with payer guidelines and state requirements.

Workers' Compensation Claims Follow-up Specialist Responsibilities:

• Manage assigned workers' compensation cases and payer accounts
• Follow up on outstanding and unpaid claims on time.
• Contact payers to determine claim status, payment delays, or required actions
• Identify and resolve issues related to claim processing, denials, or abatements
• Obtain and submit any additional documentation required by payers
• Document all follow-up activity, communications, and outcomes accurately in the billing system
• Escalate unresolved complex issues as needed
• Meet productivity and follow-up timelines established by the department

Requirements:

• Basic Knowledge of the workers' compensation billing process is preferred
• Strong attention to detail and organizational skills
• Ability to manage assigned tasks and workloads independently
• Clear and professional communication skills (verbal and written)
• Comfortable working with multiple payers and deadlines
• Basic computer and billing system proficiency

AR Follow-up Specialist Benefits & Perks:

• Great benefits package including medical, dental, vision, and multiple add-ons available.

• Paid time off

• Paid holidays

• 401K