AR/Billing Specialist

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture and room for growth.

The Billing and Invoice Specialist is primarily responsible for reviewing service tickets, ensuring all equipment, tools and work is accurately accounted for, verifying the invoice rate matches the contract rate, for the various departments and submitting the service ticket to customers. The desired candidate is detail-oriented, organized, has excellent written and verbal communication skills, and has experience with billing/ invoicing. 

Responsibilities  

Reviewing service tickets after pre-billing & technicians finish work and ensure all work is properly reflected for a complete invoice to the customer.

Validate that the technicians complete reports are accurate and invoice the service provided for the work performed at contracted rates and/or quote.

Ensure all work, equipment, tools, fees, etc. are included in invoice, and if not included, research the appropriate information, and add it to the invoice if supported by the service ticket and technician notes.

Carefully review service contact for errors, and confirm pricing and services are correct

Review special service notes, as needed.

Deliver completed invoices to the customer in the manner requested by the customer in a timely manner.

Perform other related duties as assigned or required 

Highschool Diploma or GED

Two (2) years prior billing, invoicing and/or accounting experience

Ability to work full-time, Monday – Friday, between the hours of 7:00 AM – 5:00 PM

High precision/ detail-oriented

Excellent written and verbal communication skills

Meticulous, focused, and analytical

Ability to prioritize and manage multiple responsibilities simultaneously

Capable of staying on task and completing tasks with minimal supervision

Desire and ability to work effectively as part of a team

Preferred

Experience working in fire protection industry

Experience working in Profit Zoom, Building Reports, Compliance Engine, and/ or Paylocity

Working knowledge of Microsoft Office Suite

Benefits

 Medical

 Dental

 Vision

 Paid Time Off

 Paid Holidays

 401(k) matching