Architect - Discovery/SACM

Discovery/SACM Architect

We are hiring a Discovery/SACM Architect to lead solution design and provide technical recommendations for enterprise ServiceNow implementations in the SACM and Discovery space. This role demands deep expertise in ServiceNow Discovery—especially cloud discovery—and a strong understanding of CSDM/CMDB frameworks.

The ideal candidate will drive pattern development, troubleshoot discovery issues, and ensure accurate asset and configuration data across hybrid environments. You’ll collaborate with cross-functional teams to deliver scalable, compliant solutions and support incident resolution and platform optimization.

Responsibilities:

• Design and implement SACM and Discovery solutions aligned with business requirements
  
• Provide technical recommendations for ServiceNow architecture and integrations
  
• Lead ServiceNow Discovery Pattern Development and customization
  
• Research and resolve issues with discovery patterns and incidents
  
• Maintain CMDB health and enforce CSDM standards across modules
  
• Support cloud discovery across GCP, Azure, and hybrid environments
  
• Collaborate with infrastructure and application teams to ensure complete asset visibility
  
• Develop and maintain technical documentation, runbooks, and support materials
  
• Apply OS-level expertise (Windows/Linux) to enhance discovery accuracy
  
• Use Regular Expressions to refine pattern logic and data parsing