AR/Collections Manager

NELSON is currently seeking an Accounts Receivable/Collections Manager. to manage the AR/Collections team, while leading various management initiatives and projects. The AR/Collections Manager is responsible for the overall invoicing, collection, and cash application activities and time management of all components. The AR/Collections Manager will also maintain and improve sustained cash flow through diligent monitoring of our client accounts. This position requires a strong leader with the ability to prioritize, plan, and direct the department. A strong understanding of Deltek / Vantagepoint is required. Experience within the Architecture, Engineering, and Construction (AEC) sector is strongly preferred.

Attributes to support the NELSON Culture: 

• Go All In. Own the Outcome.
  
  
  
  • We go all in—with urgency, follow-through, and pride in the result.
  
  
  
  


• Be Direct. Be Respectful. Be Authentic.
  
  
  
  • We keep it real—with clarity, candor, and care.
  
  
  
  


• Grow with Purpose.
  
  
  
  • We embrace growth—through learning, coaching, and continuous improvement.
  
  
  
  


• Think Bold. Execute Smart.
  
  
  
  • We think boldly—and pair ambition with discipline.
  
  
  
  


• Make Space for Everyone.
  
  
  
  • We value you—and build a culture where people can thrive and do their best work.
  
  
  
  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

 Required Knowledge and Skills:

• Strong managerial and organizational skills; accurate and detail orientated as well as the ability to communicate effectively with staff at various levels


• Attention to detail and accuracy a must


• Ability to work in a team environment


• Advanced knowledge of all general accounting principles, credit and collections


• Strong analytical/quantitative skills


• Proven ability to regularly motivate, direct, mentor, and train teammates


• Exceptional customer service approach


• Excellent verbal and written communication skills


• Strong understanding of Deltek / Vantagepoint

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Managing a team of collections professionals, direct the collection activities for the business to increase the number of successful collections on Accounts Receivable


• Oversee the collection of outstanding invoices to minimize profit loss while ensuring it is handled appropriately and per company policy


• Regularly manage and supervise the collections team to produce positive results


• Lead periodic calls with local and regional management to review outstanding development and develop a strategy to reduce Accounts Receivable balances in the business, with a target of zero outstanding balance over 90 days


• Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals


• Review and analyze data pertaining to the collections function and share with executive leadership as needed


• Communicate with clients to build and maintain a strong working relationship and reduce the time it takes to receive payment with these clients


• Oversee communications with clients and share this information with regional and local management, as well as executive leadership, as needed or requested


• Implement credit policies and procedures that improve the cash flow position of the business and avoid excessive credit limits


• Achieve department goals and objectives weekly and monthly


• Manage information requests during year-end audits and respond to requests for information during internal audit

Education / Experience:

• At least 5 years of management experience in credit and collections


• Experience in a professional services environment, preferably within the Architectural Engineering and Construction (AEC) sector

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