Area Manager

Primarily responsible for providing community management to assigned communities as well as provide effective leadership and direction to assigned Community Managers.

Position Responsibilities

• Be the face of AAM by developing a working relationship with community board members and having monthly conversations with boards of directors.


• Accompany Community Managers on property tours. 


• Provide leadership and direction to Community Managers.


• Partners with AAM’s Management Team to ensure compliance with State and Federal Association Management Laws.


• Update watch-list with concerns.


• Attend annual meetings and emergency meetings with Manager.


• Attend Board Meetings as needed and randomly to check for quality of management.


• Maintain a professional demeanor when representing AAM at all meetings and functions.


• Document and recommend manager for incentive program to Regional Vice President.


• Identify need for development plans or performance review to ensure improvement plan, document concerns in writing and advise Regional Vice President.


• Conduct bi-weekly meeting with Community Managers in order to gain a better understanding of their communities and address concerns.


• Assist with Community Manager assignments.


• Train and supervise assigned personnel by providing leadership and direction to Community Managers and prepare annual as well as 90-day reviews.


• Review, proofread and approve all board packets, meeting minutes, mailings, notices, newsletters, etc.


• Review inspection reports, task lists and community websites.


• Handle escalated homeowner calls.


• Monitor budget preparation and Insurance renewals.


• Attend transition turnover meetings.


• Other related duties as directed.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.


• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.


• High attention to detail.


• Exceptional organization and tracking skills.


• Ability to function efficiently in a high volume, fast-paced environment.


• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.


• Ability to interact and work positively and effectively with staff and residents at all levels.


• Ability to work collaboratively and cooperatively within the department as well as with other departments.


• Ability to supervise staff effectively and delegate job duties as necessary.


• Ability to seek out and acquire new business.

Physical Demands & Work Environment:

• Sitting in an office setting utilizing a computer and other office equipment.


• May be required to lift boxes, fill paper trays, and other minor physical office related tasks.


• Utilizing personal automobile for commuting to and from assigned communities.


• Walking and/or driving throughout communities to inspect common areas and other job responsibilities per the management contract.


• Sitting and standing for moderate periods of time.