Area Manager, AMS

 Summary

The Area Manager, AMS is a first-level management position that supervises a team of AMS Field Service Technicians and oversees the operation of their assigned area. This position maintains customer relationships and works with Technicians and management to communicate, troubleshoot, and ensure the completion of safe, efficient, and economical day-to-day operations. 

Essential Duties & Responsibilities  

• Support employees by being available to answer questions, prioritize training as needed, and lead the Area by example.  

• Communicate daily with Technicians to review completed tasks, review, and advise scheduled work. 

• Monitor employee hours by ensuring daily time entry, correct discrepancies quickly, manage overtime, and prioritize the safety and wellbeing of employees.  

• Analyze critical data and complete timely reports in various systems including but not limited to operations, inventory, and finance.  

• Maintain positive customer relationships and provide conflict resolution efforts when necessary. 

• Enforce Safety compliance throughout your team, participate in monthly Safety meetings and ensure attendance by your direct reports.  

• Conduct a reoccurring Operations meeting with your direct reports and necessary superiors to communicate new or updated processes, and review data critical to the Area’s success.  

• Review Field Service Orders, ensure that the entry of all information is correct and that area personnel are trained in the correct methods of completing Field Service Orders. 

• Initiate appropriate warranty claims. 

• Review monthly financials with Regional Operations Manager drive improvement as . 

• Perform additional, miscellaneous tasks as assigned. 

Education & Certifications 

• High school diploma or GED  

• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, . 

Work Experience 

• Minimum 5 years’ working experience in natural gas compression operations or a combination of OEM, trade school, or comparable work experience in a related field.  

Skills & Abilities 

• High degree of mechanical intuition and ability. 

• Comprehension of OEM and miscellaneous technical manuals, literature, and programs.  

• Ability to configure gas compression equipment.  

• Working knowledge of Microsoft Office suite (excel, word, outlook). 

• Ability to read, write, speak, and understand English. 

• Extended or non-traditional working hours may be . 

• Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, telephone, etc. 

Physical Demands 

• Must be able to lift 50 lbs. unaided. 

• Must be able to stand or walk on uneven terrain, climb personnel stairs and ladders, stoop, squat and/or crawl depending on the directed task. 

• Exposure to extreme temperatures, weather conditions and environments on a location-by-location basis. 

• High noise environment (>85 dbA) will occur with ear protection. 

• Potential of controlled exposure to hazardous chemicals. 

• Travel is  75 – 90 percent of the time worked.