Area Manager (Montana Division)

Summary/Objective:

The Area Manager will provide leadership and oversight for a designated region within the division, ensuring operational excellence and driving business performance. Reporting to the COO and/or President, Regional Operations, the Area Manager will be responsible for executing strategic initiatives, managing day-to-day operations, optimizing financial performance, and fostering team development. This role will ensure adherence to company standards, uphold the Williams Homes brand, and contribute to the division’s overall success through effective management of resources, projects, and personnel.

This position is located in the Montana HQ Office, however oversees the Gallatin Valley, Billings, and East Helena.

Essential Job Duties:

• Execute Strategic Plans & Budgets – Work closely with division leadership to implement company strategies, ensuring alignment with financial and operational goals while driving customer satisfaction and team development.
• Customer Satisfaction & Quality Assurance – Champion a culture of accountability focused on delivering quality homes and exceptional customer experiences. Ensure construction, customer care, purchasing, and sales teams operate cohesively to set clear expectations for customers, contractors, and staff.
• Land Acquisition Support – Assist in identifying and evaluating land acquisition opportunities to support divisional growth. Develop relationships within the local brokerage and development community to stay informed of market opportunities.
• Construction Efficiency & Warranty Reduction – Contribute to process improvements that enhance construction efficiency, reduce warranty claims, and improve overall product quality.
• New Product Development – Collaborate with corporate and division leadership in the development of innovative housing products to meet market demands and company objectives.
• Cross-Functional Communication – Facilitate strong communication and collaboration between sales, purchasing, construction, and customer care teams to optimize operations and improve the homebuying experience.
• Operational Excellence & Compliance – Ensure adherence to company processes, systems, and best practices. Establish measurable performance goals and track team progress to drive continuous improvement.
• Team Development & Leadership – Attract, develop, and retain top talent. Foster a high-performance culture by providing mentorship, training, and professional growth opportunities for team members.
• Brand Representation & Market Presence – Uphold the company’s reputation by engaging in community involvement and industry networking. Represent the company professionally in all interactions with customers, business partners, and stakeholders.
• Budget & Inventory Management – Maintain accurate records of operational, land, purchasing, and inventory data to support financial and strategic decision-making.
• Team Culture & Core Values – Cultivate a positive, results-driven work environment built on respect, commitment, teamwork, and accountability. Encourage collaboration and celebrate team successes.

Education, Knowledge, Skills and Abilities:

• Industry Expertise – Proven success in leading and growing a residential development business.
• Leadership & Team Development – Strong ability to recruit, retain, and develop top talent while fostering internal promotion.
• Strategic Planning & Execution – Experience in creating and implementing growth-focused business strategies, ensuring operational excellence, customer satisfaction, and quality control.
• Operational & Financial Acumen – Skilled in streamlining home delivery processes, managing contractor relationships, and coordinating with financing partners.
• Brand & Community Engagement – Track record of building a strong company reputation through community involvement and market presence.
• Personal Attributes – Strong leadership, decision-making, and strategic thinking abilities. Adept at prioritizing, executing, and motivating teams in a fast-paced environment. High level of professionalism, integrity, business acumen, and interpersonal skills.
• Communication & Relationship Building – Excellent verbal and written communication skills with the ability to establish credibility and strong relationships across all levels of management.