Area Manager - South Bay Area

Job Status:

Full-Time

Warby Parker is on the lookout for an experienced multi-store Area Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Area Manager.) An Area Leader at Warby Parker is responsible for the financial performance, retail experience, team development, operations and visuals for up to 5 retail locations outside of your home store location. You excel in balancing the workload of your home store while driving growth and development of multiple store locations. Previous high volume, multi-store retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!

What you'll do:
Represent and communicate Warby Parker's values and philosophy to customers and team members
Conduct regular store visits to ensure store teams are compliant with all policies and procedures
Execute and improve all operational activities to meet your area's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily store scheduling and payroll for the entire store team, as well as follow up with your Store Leaders in area
Implement existing procedures (and create new ones!) to protect the company's inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Excels at balancing personal workload with home store and the needs of reporting stores
Lead biannual performance and development reviews for each home-store team member and your Store Leaders
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Maintain an overview and ensure that all Employee Relations responsibilities are handled appropriately in the area to ensure a positive work environment
Attend company leadership trainings, including our annual Store Leader Summit
Support New Store Opening leader and Retail Talent Acquisition team for all openings in area

Who you are:
Backed by 3+ years in a multi-unit management role at a complex customer-focused, operationally excellent retailer or leading a high sales, multi department location (plus, you're an established top-performer)
Able to build, coach, and retain high-performing teams that meets sales, operational, and financial performance goals
A clear, honest, and empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Able to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Willing to travel 30% of the time.
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

Pay Range

$86,840-$104,520 USD

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
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