Area People Services Manager

Pacifica Hotels is looking for an Area People Services Manager to join the team at Marina del Rey Hotel and Jamaica Bay Inn! The Area People Services Manager will serve as a partner to the General Managers and Leadership teams of two premier hotels in Marina del Rey, supporting team member engagement, leadership development and compliance. They will assist with managing the daily administration of various salary, benefit, and team member relations programs by providing support and tools to leadership and interacting with property teams. They will also provide coaching, accountability and support to Hotel Leadership on all People Services related matters.

Essential Functions and Responsibilities of the job include but are not limited to: 

• Ensure a branded, engaging and compliant process of all new hires, transfers, promotions, and terminations.


• Ensure managers are consistent and compliant with the review of meal periods, missed punches, over-time and payroll processing related matters.


• Provide support in the delivery of corporate programs/communications such as recognition, development, and company celebrations.


• Assists hiring managers with recruitment and selection efforts including posting positions, interviewing and completing references, as well as an appropriate turn-down and talent funnel development process.


• May represent the Company to outside agencies including appearances at unemployment hearings.


• Assist with monthly health insurance enrollment process using HRIS.


• Ensure eligible employees are engaged with the quarterly 401k enrollment process.


• Work with Home Office People Services Team in managing leaves of absences in compliance with FMLA/CFRA/PDL laws.


• Update bulletin board and compliance posters as needed.


• Coaches supervisors and managers in managing performance issues and serves as a witness or in-person support where needed.


• Assist managers with the performance review process.


• Responsible for tracking and assisting with New Hire Orientation.


• Maintain team member files using HRIS.


• Actively looks for opportunities for property teams to improve communication, transparency and engagement.

Knowledge/Education/Experience:

• Bachelor’s degree or equivalent experience


• HRIS experience preferred


• Languages: Written and verbal understanding of English, fluent in Spanish a plus


• Three years or more of related experience, hospitality experience preferred


• Superior verbal, written, and presentation skills


• Must have the highest level of integrity, honesty, and confidentiality


• Must be able to effectively work with all levels in the organization


• Experience conducting harassment, discrimination, and workers’ comp investigations

Health Benefits, Travel Perks & More:

Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.

Salary Range: $85,000-$90,000 annually