Assembly and Repair Associate

ASSEMBLY AND REPAIR ASSOCIATE

We are your local hardware store, a vital part of your community, and a well-loved and trusted brand. While others have become large and impersonal, at Ace we've remained small and very personal. That's why we say a visit to Ace is like a visit to your neighbor. The Ace community of retailers has grown to 5,600 stores and is the largest retailer-owned cooperative in the world.

Locally owned and operated, Lori's Ace provides a superior customer experience and offers a vast selection of home and hardware products from premium national brands, including Stihl, Benjamin Moore, Milwaukee, Big Green Egg, Traeger, Yeti, and many more. Special departments in Lori's Ace include home and gift, outdoor decor, patio furniture and a garden center.

Working at Lori's Ace is not just a job. You will be part of the Ace family and we want you to enjoy coming to work. We work hard but we have fun in the process, too. Are you ready to join the Ace family?

GENERAL SUMMARY:

The Assembly and Repair Associate position is full time and will work on site at the Fayetteville, NC store. Your primary responsibility will be to positively represent Lori's Ace Home & Hardware through quality, efficient assembly and delivery of products such as grills and patio furniture. This position will also be trained in repairing Stihl equipment and will become a certified Stihl technician upon successful completion of the training program.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Repair:

• Diagnose and repair Stihl equipment after completion of training program
• Communicate effectively with Stihl customers to educate them on the repairs and how to use equipment
• Keep the repair area organized and clean

Assembly:

• Follow instructions and assemble products for the sales floor, customer orders and deliveries. Examples of products include grills and patio furniture.
• Assemble products efficiently while ensuring the finished product is accurately assembled and high quality.

Delivery:

• Using company vehicle, deliver customer orders on designated delivery days
• Ensure customer is satisfied with the delivery and product

Store Operations:

If there are no active assemblies, repairs or deliveries, the Assembly and Repair Associate may also:

• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Perform all other duties as assigned.

EDUCATION

Minimum high school diploma

QUALIFICATIONS & EXPERIENCE

• Minimum of 3 years of equipment assembly and repair experience
• Mechanically inclined and able to problem solve
• Excellent driving record, with the ability to back a trailer.
• Superior ability to read and follow assembly directions for products.
• Ability to complete assembly and repairs efficiently and with accuracy
• Friendly personality.
• Good communication skills to educate customers on equipment
• Attention to detail.
• Be professional in appearance and actions.

PHYSICAL DEMANDS

Standing, walking, lifting, driving

WAGE: Starts at $16 per hour

Work schedule

• Day shift

Benefits

• Paid time off
• Flexible schedule
• 401(k)
• Employee discount
• Paid training