Asset Coordinator

Reports to: Commercial Project Manager  

Classification: Full-time Exempt 

Supervisory Responsibilities: No 

Position Mission: 

The mission of the Asset Coordinator is to source and manage tenants in the residential and commercial properties that Homewise owns across Albuquerque and Santa Fe. This includes a variety of uses, including a commissary kitchen, restaurant, charter schools, and an early learning center among others. The efforts of the Housing and Community Development Department support Homewise’s broader mission to help create successful homeowners and strengthen neighborhoods so that families can improve their long-term financial wellbeing and quality of life. 

Essential Duties and Responsibilities: 

The Asset Coordinator is responsible for the following duties:  

• Source tenants when necessary. 
• Execute leases. 
• Coordinate any renovations or emergency repairs, routine service coordination, tenant improvements and timely rent payment.  
• Manage tenant relations during construction projects; coordinate and communicate with architects, contractors, tenants, and other staff. 

Tenant Relations: 

• Respond to tenant inquiries, concerns, and requests. 
• Facilitate lease agreements, renewals, and terminations. 
• Conduct regular tenant communication and address any issues that arise. 
• Monitor and approve tenant improvement projects. 

Property Maintenance and Repairs: 

• Oversee routine maintenance tasks such as landscaping, pest control, and other service contracts. 
• Coordinate repairs and maintenance for building systems, including HVAC and life safety systems. 
• Schedule and supervise contractors for maintenance or renovation projects. 

Financial Management: 

• Manage property budgets, including operating expenses and capital expenditures. 
• Collect rent and other payments from tenants. 

Lease Administration: 

• Enforce lease terms and conditions. 
• Track lease expirations and facilitate lease renewals or terminations. 
• Maintaining accurate lease documentation, including insurance and inspections. 

Property Inspections and Compliance: 

• Conduct regular inspections of the property to ensure it meets safety and maintenance standards 
• Ensure compliance with building codes, including annual life safety systems inspections 

Risk Management: 

• Identify and mitigate potential risks to the property and its occupants. 
• Secure appropriate insurance coverage for the property. 
• Respond to emergencies or security incidents as needed. 

Vendor and Contractor Management: 

• Hire and supervise vendors and contractors for various property services. 
• Negotiate service contracts and manage vendor relationships. 
• Ensure vendors and contractors adhere to agreed-upon standards and timelines. 

Capital Projects: 

• Plan and implement capital improvement projects to enhance the property’s value and functionality. 

Marketing and Tenant Acquisition: 

• Market available space to prospective tenants. 
• Conduct property tours and show available spaces to potential tenants. 
• Support other staff Tenant Engagement and Commercial Lending Manager and Charter School Facilities Project Manager in negotiating lease terms and finalizing agreements with new tenants. 

Expected Outcomes  

• Maintain a 90% occupancy rate across all buildings in our rental portfolio. 
• Display a high degree of customer service and responsiveness when working with tenants. 

Competencies 

• Listening skills.  Well-developed ability to listen to understand others’ viewpoints and parse through collective information for themes.  
• Communication skills.  Able to clearly present issues – both orally and written and both individually and within a group context.   
• Interpersonal skills. Ability to find connection with a broad range of people. High level of interest in other people is required to be successful in this job. 
• Flexibility and adaptability.  Adjust quickly to changing priorities and conditions.  Copes effectively with complexity and change.   
• Time Management skills.  Extensive time management skills for personal and project goals and timelines. 
• Organizational skills. Data management that includes tracking one-on-one meetings, connections with potential tenants, committee meetings, etc.  
• Work independently.  Ability to work independently with little or no supervision. 
• High standards.  Expect personal performance to be nothing short of the best.   
• Attention to detail. Brings a consistent focus to detailed project management.  
• Strong negotiating and external collaboration skills, as well as sound political judgement.   
• Demonstrated belief in the mission of successful community development. 

Education and Experience 

• At least three years of related experience in commercial property management. Experience managing food businesses preferred.  
• Real estate license strongly preferred 
• Bachelor’s degree or equivalent experience preferred.  

Work Schedule  

• Ability to travel to properties in Santa Fe and Albuquerque as needed. 
• Availability to work flexible hours, including evenings or weekends, as needed. 

Physical Requirements 

• This is largely a mobile role; it requires the ability to navigate a construction site.  
• Must be able to occasionally lift objects up to 20 pounds.