Asset Management Trainer

About the role

• The Asset Management Trainer develops, delivers, and evaluates training programs that strengthen Navigate’s operational performance across its lines of business, including Performance-Based Contract Administration (PBCA) work performed under HUD Annual Contributions Contracts (ACCs). This role ensures staff and external stakeholders receive timely, accurate, and regulation-aligned instruction related to affordable housing operations, compliance, contract renewals, rent adjustments, voucher processes, Management and Occupancy Reviews, and other program functions. The Asset Management Trainer researches regulatory changes, develops training materials, identifies learning needs, and travels regularly to conduct training and represent Navigate at conferences. 

Responsibilities 

As an Asset Management Trainer, you will be responsible for a variety of duties, including but not limited to: 

Training Delivery & Program Support 

• Conduct technical training on PBCA-related topics and other affordable housing programs for both Navigate staff and property owners/agents.  

• Provide training that reflects federal, state, local, and contract-specific requirements. 

• Help departmental supervisors regarding processes such as contract renewals, rent adjustments, voucher payments, Management and Occupancy Reviews, and resident concerns. 

Curriculum Development & Evaluation 

• Research and prepare training tools, materials, policies, and presentations in print and electronic formats. 

• Develop evaluation procedures to measure effectiveness. 

• Analyze evaluation data and recommend or implement improvements under supervisory guidance. 

Stakeholder Engagement & Communication 

• Interact with senior management, supervisors, and staff to stay informed on department requirements. 

• Maintain open, professional communication with internal and external customers. 

• Represent Navigate and facilitate positive communication during meetings, conferences, and training. 

Travel & External Representation 

• Travel regularly to conduct customer training, attend conferences, and support other Navigate offices. 

• Maintain relevant professional certifications, including travel required to obtain them. 

Professionalism & Accountability 

• Take ownership of tasks and follow through on responsibilities. 

• Communicate clearly, respectfully, and effectively in verbal and written forms. 

• Perform additional responsibilities as needed to support organizational objectives. 

Requirements 

Conditions of Employment: 

• Must be legally authorized to work in the United States 

• Successfully clear a comprehensive background check & obtain a Public Trust designation 

• A valid driver's license 

• The ability to be insured under all applicable corporate insurance policies 

• Attendance at the annual All Staff meeting is required 

Qualifications: 

To qualify for this position, applicants must meet the requirements as described below. 

• Bachelor’s degree in social sciences, public/business administration, education, or a related field. 

• 3+ years of training or teaching experience involving real estate, property management, or affordable housing topics. Significant experience may substitute for educational requirements. 

• 7+ years' experience working with HUD Section 8 properties and/or Section 8 program management with a thorough understanding of the HUD handbooks 

Conditions: 

• Blended work environment for home and regional office work. Employees must maintain a professional and distraction-free home workspace that supports productivity, confidentiality, and secure handling of sensitive information. 

• The role requires regular travel to field offices, partner sites, training sessions, property locations, and meetings. Travel demands may vary based on program requirements and operational priorities.