Assistant Administrator

Job Title: Assistant Administrator

Compensation: $68,000-$90,000 annually

Supervisor: Residential Administrator

FLSA: Exempt, Non-Exempt

Here at Community House Mental Health Agency, we strive to provide a supportive family atmosphere in Seattle and King County for people with severe and persistent mental illness. Each person who walks through our door has a unique story, and we believe that everyone deserves to feel welcomed and valued.

Our Hilltop Manor location has an outstanding opening for an Assistant Administrator.

The Assistant Administrator is responsible for assisting in the continuous operation of the 24-hour facility in compliance with applicable government regulations, contracts, company policies, and the established policies and procedures of the facility in cooperation with the site’s residential Administrator and Director of Licensed Residential. This position is responsible for the supervision of staff and provision of services to residents of the facility and will work with an assigned caseload as needed or assigned.

ESSENTIAL JOB DUTIES

• Be able to work non-traditional schedule including 24-hour back-up as required by the Washington Administrative Code (WAC) and agency policy


• Provide oversight, training, supervision, and ongoing reviews for all assigned staff


• Ensure medications are supplied, administered, monitored, and documented appropriately for all residents through trained staff ensuring the seven rights of medication use are followed: right person, right medication, right time, right dose, right route, right reason (including refusal), and right documentation according to agency provided medication training


• Complete reporting and adjust service delivery and measures, as needed to meet current contractual requirements with other entities, such as King County Behavioral Health and Recovery Division (BHRD), Centers for Medicare and Medicaid Services (CMS), and others as assigned


• Provide regular supervision, direction, and documentation for on-site staff, including individual meetings, group staff meetings, chart reviews, training requirements, performance issues, etc.


• Ensure job duties are fulfilled by staff and cover obligations and responsibilities, when needed, including filling in for Administrator in times of absence or vacancy


• Participate in Residential Administrator After Hours On-Call Rotation, providing after hours support to all licensed residential sites and coordinating with other providers, such as After Hours Clinician, Crisis Connections, hospital, jail, etc.


• Attend to financial responsibilities and practice good financial stewardship of agency and contract resources, including ensuring client financial eligibility for level of care, maintaining facility budget expectations (through staffing patterns, occupancy, expenses, supply orders at the facility, etc.), and ensuring proper administration and maintenance of resident trust accounts per agency procedure


• Monitor spending of Petty Cash and other agency money to ensure accountability and appropriate use


• Meet identified key performance indicators and metrics for the position as identified for the program, division, and agency


• Assist in maintaining bed census across all enrollment types


• Coordinate with Human Resources to ensure complete personnel files are maintained per agency, Washington Administrative Code (WAC), and contract requirements


• Maintain productive working relationships with internal department leads to always ensure efficient and seamless coordination of client care and business needs


• Provide immediate crisis intervention and resolution as needed


• Participate in Residential Administrator After Hours On-Call Rotation, providing after hours support to all licensed residential sites and coordinating with other providers, such as After Hours Clinician, Crisis Connections, hospital, jail, etc.


• Always maintain resident and staff confidentiality

The Assistant Administrator works with the Residential Administrator to ensure high standards of care are provided by staff within the licensed residential setting, including but not limited to:

• Maintaining and adhering to licensing responsibilities, such as Washington Department of Social and Health Services (DSHS) and Department of Health (DOH)


• Ensuring appropriate level of skills training and assistance is provided to residents in Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) per their service plan, such as assistance in hygiene needs, feeding, personal hygiene, cleaning, finances, transportation, etc. Includes preparing resident meals when cook is not on duty and per menu


• Emphasizing skills and techniques promoted in the State of Washington mandated training, Fundamentals of Caregiving


• Coordinating care, such as scheduling, attending, and/or arranging transportation for appointments and other case management needs


• Maintaining, and documenting in, resident charts, activity logs, meal charts, etc.  following agency, county, state, and federal guidelines.


• Providing input as part of resident’s care team on service plan and progress, and collaborating with other providers such as primary care provider, case manager, etc.


• Facilitating regular group and individual activities, encounters, and specialized resident events, such as outings and holiday gatherings


• Assisting in admission and discharge planning per supervisor direction


• Monitoring and managing facility milieu for visitors, television time, and quiet times


• Coordinating fire drills, resident orientation, chores, and resident room maintenance during resident move-in and move-out


• Performing other duties as assigned.

BASIC QUALIFICATIONS

1. Prior experience in behavioral healthcare services


2. Apply for Agency Affiliated Counselor credential with Washington Department of Health within 30 days of hire, if not otherwise licensed, and obtain and maintain registration and/or licensure


3. Successfully pass criminal background check before hire date


4. Able to complete all Assisted Living Facility Training requirements per DSHS:


5. Complete fingerprinting requirements within 14 days of hire


6. Obtain/maintain current Food Workers Card within 14 days of hire


7. Obtain/maintain valid First Aid/CPR card or certificate within 30 days of hire


8. Complete 75-Hour Long-Term Care Worker Basic Training plus Mental Health and Substance Use Disorder specialty training within 120 days of hire


9. Obtain Home Care Aide certification within 200 days of hire


10. Complete 12 hours of continuing education annually


11. Complete Tuberculosis (TB) test within first 2 weeks of hire with acceptable results


12. Hold a valid license for 1 year with clean driving record to use agency vehicles


13. Have legible handwriting and ability to do simple mathematics


14. Able to navigate and comprehend charts in electronic medical record


15. Able to work independently and within a team


16. Able to communicate information and ideas so others will understand. Able to exchange accurate information in these situations.


17. Able to perform duties outlined above within reasonable accommodation

PREFERRED QUALIFICATIONS

1. Bachelor’s degree in related field


2. Previous supervisory experience

ACKNOWLEDGEMENT STATEMENT

I have read this job description and understand what is expected of me in this position. Any requests for reasonable accommodations should be reviewed with my supervisor and HR.