Assistant Administrator

Essential Job Functions:

Operational Support & Leadership

• Support and assist in leading facility operations in alignment with organizational goals and regulatory standards.


• Participate in process improvement initiatives designed to enhance resident experience, operational efficiency, and workplace culture.


• Assist in planning, implementing, and monitoring programs and systems that ensure high-quality resident care.


• Support the Administrator in developing departmental goals, strategic initiatives, and service improvement plans.

Supervision & Staff Development

• Provide support in hiring, training, evaluating, coaching, counseling, and developing department staff.


• Help ensure adherence to fair and lawful employment practices.


• Assist department managers in performance monitoring, communication of policies, and staff engagement.


• Foster a culture of empowerment, creative problem solving, and teamwork across facility departments.

Regulatory Compliance & Quality Assurance

• Assist with the development, monitoring, and evaluation of the QA/QAPI program.


• Maintain knowledge of federal, state, and local regulations, supporting the facility in meeting compliance requirements.


• Participate in survey readiness activities, surveys, and corrective action planning.


• Complete facility rounds to monitor care delivery, cleanliness, safety, staff morale, and resident satisfaction.

Resident, Family, and Community Relations

• Promote a positive customer service philosophy for internal and external stakeholders.


• Assist with communication to residents and families regarding concerns, service changes, and satisfaction initiatives.


• Support the development of facility relationships with regulators, healthcare providers, and community partners.


• Serve as a resource to families and community members regarding health care services and facility programs.

Human Resources, Staffing & Workforce Management

• Support HR-related processes such as recruitment, onboarding, retention, and staff development.


• Assist in monitoring staffing levels and turnover, implementing strategies to maintain adequate and stable staffing.


• Help ensure compliance with employment laws, company HR policies, and practices promoting morale and retention.

Financial & Business Support

• Assist in managing facility budgets, including monitoring labor costs, expenses, receivables, and payables.


• Help ensure business practices meet company standards and that financial policies are followed.


• Support communication of budget guidelines and performance expectations to department managers.


• Participate in census development, marketing strategies, and implementation of new business opportunities.

Facility Maintenance & Safety

• Assist with oversight of facility grounds and equipment to ensure safe, clean, and orderly conditions.


• Help identify and resolve hazardous conditions or environmental concerns.

Other Duties

• Attend required in-service trainings and CEUs to maintain competencies.


• Support special projects as assigned by the Administrator or COO.


• Function independently while demonstrating personal integrity and professionalism in all interactions.

Minimum Qualifications

• Active state Nursing Home Administrator license or eligibility for Administrator-in-Training (AIT) program preferred.


• Minimum two (2) years of long-term care or healthcare leadership experience preferred.


• Strong verbal and written communication skills.


• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to navigate electronic systems.


• Strong professionalism, confidentiality, and customer-service orientation.


• Ability to prioritize and manage multiple projects with accuracy and efficiency.


• Strong analytical, problem-solving, and decision-making skills.


• Ability to work with minimal supervision and adapt effectively to change.


• Ability to work collaboratively with all stakeholders.

Physical and Sensory Requirements

• Moderate physical activity, including lifting objects up to 25 lbs.


• Standing/walking more than four hours per day; sitting for periods over two hours.


• Frequent computer work, including repetitive typing and screen time.