Assistant Bakery Manager (Evergreen Posting)

Position Summary:

Core Values and Leadership Competencies:

• Servant's Heart
  
  
  
  • Goes above and beyond to support and develop the team and create a superior guest experience.
  
  
  • Keeps the good of the team and guest ahead of personal interests or gain.
  
  
  • Leads by example and displays humility and empathy for others.
  
  
  
  


• Spirit of a Champion
  
  
  
  • Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
  
  
  • Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
  
  
  • Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.
  
  
  
  


• Genuine Connections
  
  
  
  • Projects warmth, enthusiasm and optimism that attracts and energizes others.
  
  
  • Builds positive, productive relationships and communicates often and openly.
  
  
  • Serves as a strong Cake Celebrity/Brand Ambassador in the local community.
  
  
  
  

Knowledge, Skills and Abilities:

• Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.


• Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.


• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.


• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus


• 1-3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.


• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.


• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

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