ASSISTANT BRANCH MANAGER

Description

American Metals: More Than a Job — A Legacy of Strength and Service 

 
At American Metals Supply, we're not just an HVAC company - we're a family.  As a 100% employee-owned business, we believe our people are our greatest asset. We’re looking for a hands-on Assistant Branch Manager to help lead daily operations, support sales efforts, and manage team workflow for a tight-knit team of 5. This is a key leadership role ideal for someone who enjoys wearing multiple hats, solving problems on the fly, and guiding a small team to success.

In this hands-on role, you’ll be on the front lines of our operation - assisting walk-in HVAC contractors and customers at the counter, taking orders over the phone, and supporting outside sales staff.  You will play a vital role in making sure our customers get the right products and the right service, all while representing the ownership-driven culture that makes American Metals Supply special.

Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 7 Paid Holidays Each Year
• Employer Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts
• Employer Sponsored Life & Disability Insurance

What You’ll Do:

• Support and collaborate with the Branch Manager on staff scheduling, performance feedback, and overall branch goals
• Oversee all office communications, supply ordering, service calls, and facility maintenance needs
• Assist HVAC contractors and customers at the sales counter with product selection, technical support, & order processing
• Support accounts receivable processes: monitor overdue accounts, handle COD transactions, and assist with credit holds
• Receive and process requests for quotations, orders, and lead times via phone, email, and app
• Support sales team by preparing quotes, processing orders, and coordinating deliveries
• Coordinate with warehouse and logistics teams to ensure smooth order fulfillment
• Develop and maintain strong product knowledge of HVAC parts, sheet metal, and related supplies
• Participate in ongoing training and development opportunities to improve technical knowledge
• A major portion of the role is performing Inside Sales activities

Requirements

What We’re Looking For:

• At least 2 years of supervisory or team leadership experience in a construction materials distribution, industrial supply, or building products environment
• Background in HVAC, sheet metal or Industrial distribution strongly preferred.
• Proven ability to lead and motivate a small team.
• Strong communication, problem-solving, and organizational skills 
• Detail oriented with strong organizational and multitasking skills 
• Comfortable working in a hands-on, fast-paced environment.

Education Requirements:

• Associate’s degree in business or related field, and technical discipline, preferred 

Since 1962, American Metals has stood as a dynamic leader in the wholesale distribution of sheet and coil steel, prefabricated duct and fittings, and a comprehensive line of HVACR products. We're not just a workplace - we're a powerhouse of employee-owners built on integrity, rooted in accountability, unwavering customer commitment, and shared success.  If you're passionate about delivering excellent service, thrive in a team environment, and want to be part of something bigger, we want to meet you. 

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