Assistant Branch Manager

Join Us in Building a Stronger Pflugerville Community

Assistant Branch Manager | Stone Hill Branch | Location:  1525 Town Center Dr, Pflugerville, TX 78660  | Position Type: Full-time 

Empower your career while empowering our members. At Austin Telco Federal Credit Union, we’re more than a financial institution—we’re a community-driven team dedicated to people helping people. We’re looking for a proactive, service-oriented Assistant Branch Manager to lead our frontline team at our University Oaks Branch in Round Rock. If you’re passionate about delivering exceptional member experiences and thrive in fast-paced environments, we want to hear from you!

What You’ll Do:

• Open and close the branch while ensuring daily operations run smoothly
• Supervise and mentor teller staff, providing guidance, training, and support
• Deliver exceptional service—whether it’s over the phone, at the teller line, or in the drive-thru
• Support members with transactions, account openings and closings, loan processing, and product education
• Maintain accuracy in balancing cash drawers and executing operational tasks
• Resolve issues with professionalism, care, and in accordance with security protocols
• Assist with IRA, HSA, CD transactions, mobile deposits, and wire/ACH requests
• Collaborate with the branch management team and cross-sell credit union services with confidence

What You Bring:

• High school diploma or GED required
• Two (2) years of financial institution in a supervisory role required
• Natural leadership skills and a desire to support and grow a team
• Confidence handling cash, balancing drawers, and operating standard banking equipment
• Strong communication skills and a member-first mindset
• Reliability, punctuality, and a commitment to upholding Austin Telco’s member-focused mission

Perks & Benefits | We offer a comprehensive benefits package for full-time employees, including:

• Financial Wellness: 401(k), pension plan, competitive pay, and vacation buyback
• Health Coverage: Medical, dental, vision, and flexible spending accounts (medical & dependent care)
• Protection & Security: Life and accidental death insurance, identity theft protection, and LegalShield
• Support & Perks: Employee assistance program, pet discount plan, holiday pay, and referral bonuses

Why Austin Telco?

We're a trusted institution where careers blossom. Whether you're returning to the industry or launching a new chapter in finance, you’ll find a supportive team and a mission-driven culture that values your growth.

Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.